Robotic Process Automation (RPA) has been playing a transformative role across industries and businesses in the private sector. RPA increases speed and...
Blog
Organizations are adopting automation for a variety of business processes. Platforms leading the business transformation game, such as ServiceNow, are...
This month's spotlight features Victoria Griffin, a dedicated member of the V-Soft Infrastructure team operating out of Cincinnati. Victoria has played a...
Enterprises embracing digital transformation find every area of their businesses impacted by these efforts including the human workforce which is the most...
Frequently Asked Questions (FAQs) are critical for business websites and contain answers to questions that get asked the most by customers and employees....
Augmented reality (AR) is a field that a few decades back seemed futuristic but is now finding applications across industries. At the onset, it is...
A live chat solution is a great way to serve customers where they are - online. Communicate with customers in real-time, offer higher response rates and...
ServiceNow’s latest upgrade of the Now Platform, the Rome release, includes a host of new features and enhancements along with new products and...
Self-service is one of the key features powering the ServiceNow platform’s ability to resolve issues quickly and deliver superior services. To further...
This month's spotlight features Trey Rice, a recent addition to the V-Soft Family and the company's Global Director of Recruiting. Trey has been a key...