As technology advances the fear of workers being replaced has never been more real. The truth though is a bit different as technology is helping...

Hacks, breaches, and network outages present more than just technical issues, and these potential consequences can lead business owners to adopt more...

ServiceNow with its innovative service delivery solutions brings major breakthroughs to some of the biggest challenges of the service industry. In this...

With experience-as-a-service taking over the modern IT revolution, questions have been raised on the capabilities of mobile apps. Putting an end to all...

In the era of consumerizing service delivery processes, Service-as-an-Economy is driving the modern IT revolution. To help organizations better,...

With each ServiceNow release offering some major breakthroughs in service industry operations and delivery efficiencies. Much has been speculated on...

Why doesn’t cybersecurity get the attention it deserves? On average, 1.7 billion Americans are impacted by data breaches every year, and still, many...

Digital transformation solutions though appearing to be highly beneficial, but how to modernize their legacy business systems without causing any...

Each person has a unique style to communicate. So, the dialogue management is the key challenge of a chatbot to ensure communication to be contextually...

Join us in welcoming Greg Loftin, a veteran from Service Now and a Denver adventurer. Greg shares his joys of dirt biking, the great outdoors of...