--- title: Information Technology - Blog V-Soft Consulting | knowledge18 description: knowledge18 | Stay updated with the latest in Information Technology, ServiceNow services, RPA solutions, MuleSoft integrations, and Gen AI advancements. --- [![V-Soft Consulting Logo](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/VSoft-Logo.png?width=354&height=120&name=VSoft-Logo.png)](https://www.vsoftconsulting.com) - What We Do ENTERPRISE INTELLIGENCE - [AI & Process Intelligence](https://www.vsoftconsulting.com/expertise/ai-process-intelligence/) - [Forward Deployed Engineering](https://www.vsoftconsulting.com/expertise/forward-deployed-engineering/) - [Data & Analytics](https://www.vsoftconsulting.com/expertise/data-analytics/) - [Enterprise Integrations](https://www.vsoftconsulting.com/expertise/enterprise-integrations/) OPERATIONAL ORCHESTRATION - [ServiceNow Ecosystem](https://www.vsoftconsulting.com/expertise/servicenow/) - [Salesforce Solutions](https://www.vsoftconsulting.com/expertise/salesforce/) - [App Engineering](https://www.vsoftconsulting.com/expertise/application-engineering/) RESILIENT INFRASTRUCTURE - [Enterprise Connectivity](https://www.vsoftconsulting.com/expertise/enterprise-connectivity/) - [Electronic Security & AV](https://www.vsoftconsulting.com/expertise/electronic-security-av/) - [Managed IT Systems](https://www.vsoftconsulting.com/expertise/managed-it-systems/) TALENT & CAPACITY - [Managed Talent Pods](https://www.vsoftconsulting.com/expertise/managed-talent-pods/) - [Specialized Tech Staffing](https://www.vsoftconsulting.com/expertise/specialized-tech-staffing/) - [Workforce Advisory](https://www.vsoftconsulting.com/expertise/workforce-advisory/) INDUSTRIES - [Healthcare](https://www.vsoftconsulting.com/industries/healthcare/) - [BFSI](https://www.vsoftconsulting.com/industries/bfsi/) - [Retail & E-commerce](https://www.vsoftconsulting.com/industries/retail-ecommerce/) - [Manufacturing](https://www.vsoftconsulting.com/industries/manufacturing/) - [Education](https://www.vsoftconsulting.com/industries/education/) - [Government/Non-Profit](https://www.vsoftconsulting.com/industries/government-non-profit/) - [Media & Communications](https://www.vsoftconsulting.com/industries/media-communications/) - [Technology & Services](https://www.vsoftconsulting.com/industries/technology-services/) - [Real Estate](https://www.vsoftconsulting.com/industries/real-estate/) - [Automotive](https://www.vsoftconsulting.com/industries/automotive/) - [Energy & Utilities](https://www.vsoftconsulting.com/industries/energy-utilities/) - [Logistics & Supply Chain](https://www.vsoftconsulting.com/industries/logistics-supply-chain/) Accelerate AI-Led Modernization to Cut Cycle Time and Unlock ROI at Scale. [![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) ![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) Start Modernization](https://www.vsoftconsulting.com/servicenow-partner-request/) - Who We Are Company - [About](https://www.vsoftconsulting.com/about/) - [Diversity](https://www.vsoftconsulting.com/diversity/) - [News](https://www.vsoftconsulting.com/v-soft-consulting-acquires-logisolve/) - [Partnerships](https://www.vsoftconsulting.com/partnerships/) - President’s corner - [Locations](https://www.vsoftconsulting.com/locations/) - [Careers](https://www.vsoftconsulting.com/careers/) - [Contact Us](https://www.vsoftconsulting.com/contact/) Locations - [Louisville, KY](https://www.vsoftconsulting.com/louisville/) - [Denver, Co](https://www.vsoftconsulting.com/denver/) - [Chicago, IL](https://www.vsoftconsulting.com/chicago/) - [Madison, WI](https://www.vsoftconsulting.com/madison/) - [Atlanta, GA](https://www.vsoftconsulting.com/atlanta/) - [Cincinnati, OH](https://www.vsoftconsulting.com/cincinnati/) - [Raritan, NJ](https://www.vsoftconsulting.com/raritan/) - [Toronto, CA](https://www.vsoftconsulting.com/toronto/) - [Hyderabad, IN](https://www.vsoftconsulting.com/hyderabad/) - [Noida, IN](https://www.vsoftconsulting.com/noida/) “Our ‘People First’ Philosophy isn’t just a value: it’s our heritage. By fostering a global workforce that reflects the communities we serve, we drive the diverse thinking necessary to solve the world’s most complex business challenges.” \- Purna Veer, CEO Enterprise Transformation Fails Without Execution Discipline. [![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) ![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) Engage Experts](https://www.vsoftconsulting.com/contact/) - Technologies Technologies - [Salesforce](https://www.vsoftconsulting.com/expertise/salesforce/) - [ServiceNow](https://www.vsoftconsulting.com/expertise/servicenow/) - [Databricks](https://www.vsoftconsulting.com/technologies/databricks/) - [Snowflake](https://www.vsoftconsulting.com/technologies/snowflake/) - [Mulesoft](https://www.vsoftconsulting.com/technologies/mulesoft/) - [UiPath](https://www.vsoftconsulting.com/technologies/uipath/) - [Blue Prism](https://www.vsoftconsulting.com/technologies/blueprism/) TOP RESOURCES ![](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/resources-1.jpg?width=60&height=42&name=resources-1.jpg) ServiceNow Cost Savings Guide ![](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/resources-2.jpg?width=60&height=41&name=resources-2.jpg) Salesforce Data Adaptability eGuide ![](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/resources-3.jpg?width=60&height=48&name=resources-3.jpg) [Six Strategies for the Evolving SPM Landscape](https://info.vsoftconsulting.com/strategic-portfolio-management-a-keystone-for-a-resilient-company) QUICK LINKS - [Talk to an Architect](https://www.vsoftconsulting.com/contact/) - Case Study Library - [Blogs](https://blog.vsoftconsulting.com/blog) - [About V-Soft](https://www.vsoftconsulting.com/about/) Maximize Platform ROI Across ServiceNow, Salesforce, AI, and Cloud Ecosystems. [![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) ![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) Unlock Value](https://www.vsoftconsulting.com/contact/) - More Resources - [Blogs](https://blog.vsoftconsulting.com/blog) - [Press Releases](https://www.vsoftconsulting.com/v-soft-founder-president-purna-veer-selected-into-the-kentucky-entrepreneur-hall-of-fame-class-of-2026/) - [Knowledgebase](https://www.vsoftconsulting.com/knowledgebase/) - [Careers](https://www.vsoftconsulting.com/careers/) - [Case Studies](https://www.vsoftconsulting.com/case-study/) - [News / Press Releases](https://www.vsoftconsulting.com/news/) Upcoming Events ![](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/resources-1.jpg?width=60&height=42&name=resources-1.jpg) [ServiceNow Knowledge Conference 2026](https://www.vsoftconsulting.com/contact/) ![](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/resources-2.jpg?width=60&height=41&name=resources-2.jpg) Join us for the V-Soft Cares Annual Charity Golf Scramble QUICK LINKS --- - [Servicenow ITSM](https://www.vsoftconsulting.com/expertise/servicenow/itsm/) - [Machine Learning](https://www.vsoftconsulting.com/expertise/machine-learning/) - [Permanent Direct Staffing](https://www.vsoftconsulting.com/expertise/staffing/permanent-direct-hiring/) - [Data Transformation](https://www.vsoftconsulting.com/expertise/data-transformation/) Advance Your Career in Complex Enterprise Environments. [![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) ![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) View Roles](https://www.vsoftconsulting.com/career-portal/) Reduce Risk and Downtime with Infrastructure Built for Enterprise Resilience. [![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) ![](https://blog.vsoftconsulting.com/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/arrowup-right_black.png) Modernize Infrastructure](https://www.vsoftconsulting.com/contact/) ✕ - What We Do ###### ENTERPRISE INTELLIGENCE - [AI & Process Intelligence](https://www.vsoftconsulting.com/expertise/ai-process-intelligence/) - [Forward Deployed Engineering](https://www.vsoftconsulting.com/expertise/forward-deployed-engineering/) - [Data & Analytics](https://www.vsoftconsulting.com/expertise/data-analytics/) - [Enterprise Integrations](https://www.vsoftconsulting.com/expertise/enterprise-integrations/) ###### OPERATIONAL ORCHESTRATION - [ServiceNow Ecosystem](https://www.vsoftconsulting.com/expertise/servicenow/) - [Salesforce Solutions](https://www.vsoftconsulting.com/expertise/salesforce/) - [App Engineering](https://www.vsoftconsulting.com/expertise/application-engineering/) ###### RESILIENT INFRASTRUCTURE - [Enterprise Connectivity](https://www.vsoftconsulting.com/expertise/enterprise-connectivity/) - [Electronic Security & AV](https://www.vsoftconsulting.com/expertise/electronic-security-av/) - [Managed IT Systems](https://www.vsoftconsulting.com/expertise/managed-it-systems/) ###### TALENT & CAPACITY - [Managed Talent Pods](https://www.vsoftconsulting.com/expertise/managed-talent-pods/) - [Specialized Tech Staffing](https://www.vsoftconsulting.com/expertise/specialized-tech-staffing/) - [Workforce Advisory](https://www.vsoftconsulting.com/expertise/workforce-advisory/) - Who We Are ###### Company - [About](https://www.vsoftconsulting.com/about/) - [Diversity](https://www.vsoftconsulting.com/diversity/) - [News](https://www.vsoftconsulting.com/v-soft-consulting-acquires-logisolve/) - [Partnerships](https://www.vsoftconsulting.com/partnerships/) - President’s corner - [Locations](https://www.vsoftconsulting.com/locations/) - [Careers](https://www.vsoftconsulting.com/careers/) - [Contact Us](https://www.vsoftconsulting.com/contact/) ###### Locations - [Louisville, KY](https://www.vsoftconsulting.com/louisville/) - [Denver, Co](https://www.vsoftconsulting.com/denver/) - [Chicago, IL](https://www.vsoftconsulting.com/chicago/) - [Madison, WI](https://www.vsoftconsulting.com/madison/) - [Atlanta, GA](https://www.vsoftconsulting.com/atlanta/) - [Cincinnati, OH](https://www.vsoftconsulting.com/cincinnati/) - [Raritan, NJ](https://www.vsoftconsulting.com/raritan/) - [Toronto, CA](https://www.vsoftconsulting.com/toronto/) - [Hyderabad, IN](https://www.vsoftconsulting.com/hyderabad/) - [Noida, IN](https://www.vsoftconsulting.com/noida/) - Technologies ###### Technologies - [Salesforce](https://www.vsoftconsulting.com/expertise/salesforce/) - [ServiceNow](https://www.vsoftconsulting.com/expertise/servicenow/) - [Databricks](https://www.vsoftconsulting.com/technologies/databricks/) - [Snowflake](https://www.vsoftconsulting.com/technologies/snowflake/) - [Mulesoft](https://www.vsoftconsulting.com/technologies/mulesoft/) - [UiPath](https://www.vsoftconsulting.com/technologies/uipath/) - [Blue Prism](https://www.vsoftconsulting.com/technologies/blueprism/) - More ###### Resources - [Blogs](https://blog.vsoftconsulting.com/blog) - [Press Releases](https://www.vsoftconsulting.com/v-soft-consulting-acquires-logisolve/) - [Knowledgebase](https://www.vsoftconsulting.com/knowledgebase/) [Talk to a Human](https://www.vsoftconsulting.com/contact/) ⌕ Search [Talk to a Human](https://www.vsoftconsulting.com/contact/) # Featured Insights Analysis and perspectives on ServiceNow, intelligent automation, integration strategy, and emerging AI capabilities shaping modern day enterprises. ![High-Speed Out-of-Band Management with Opengear Resilience Gateway](https://blog.vsoftconsulting.com/hs-fs/hubfs/raw_assets/public/VSoft-Template-2026/blog-images/high-speed-featured.jpg?width=544&height=326&name=high-speed-featured.jpg) [High-Speed Out-of-Band Management with Opengear Resilience Gateway The client relied on outdated ION modems for remote access, limiting their visibility over network core devices, especially during outages.](https://www.vsoftconsulting.com/wp-content/uploads/2025/07/High-Speed-Out-of-Band-Management.pdf) [How Agentic AI Is Helping Organizations Scale Data Engineering More data and less agility. Every enterprise today is facing the same pressure: too much data, too few hands, and not enough time. Their data pipelines might break, data quality slips, and engineering teams spend more time fixing errors than driving innovation and value.](https://blog.vsoftconsulting.com/blog/how-agentic-ai-is-helping-organizations-scale-data-engineering) [How ServiceNow Redefines Incident Response in a Zero-Downtime World IT downtime is a big deal for organizations. According to Gartner, the average cost of IT downtime is $5,600 per minute, that's over $300,000 per hour...](https://blog.vsoftconsulting.com/blog/how-servicenow-redefines-incident-response-in-a-zero-downtime-world) [Why 40% of RPA Implementations Fail and How to Succeed Many organizations start their Robotic Process Automation (RPA) journey with enthusiasm, only to face a harsh truth that they fail due to poor implementation. Industry studies show that 30% to 50% of initial RPA implementations fail to deliver expected value. The issue isn't with RPA technology but with how organizations deploy, scale, and govern it.](https://blog.vsoftconsulting.com/blog/why-40-of-rpa-implementations-fail-6-ways-to-succeed) [Why 70% of Salesforce Migrations Fail and How to Fix Them Salesforce is the gold standard for customer relationship management, yet nearly 70% of Salesforce migrations fail to meet expectations, according to...](https://blog.vsoftconsulting.com/blog/why-70-of-salesforce-migrations-fail-and-how-to-fix-them) [Advanced Cabling Design Implementation Outdated technology prevented new and existing stores from meeting industry standards and updating software and hardware requirements.](https://blog.vsoftconsulting.com/hubfs/saleskit%20files/Advanced%20Cabling%20Design%20Implementation%20Case%20Study%20%20l%20%20V-Soft%20Consulting.pdf) ## Recent Blogs [![Knowledge18 Pre-Conference Training](https://blog.vsoftconsulting.com/hs-fs/hubfs/20170508_194334.jpg?width=464&height=195&name=20170508_194334.jpg)](https://blog.vsoftconsulting.com/blog/knowledge18-pre-conference-training) Aug 09, 2024 ### [Knowledge18 Pre-Conference Training](https://blog.vsoftconsulting.com/blog/knowledge18-pre-conference-training) [![What is ServiceNow's Knowledge18 CreatorCon all About?](https://blog.vsoftconsulting.com/hs-fs/hubfs/AdobeStock_149726073_2100px_01.jpg?width=464&height=195&name=AdobeStock_149726073_2100px_01.jpg)](https://blog.vsoftconsulting.com/blog/what-is-servicenows-knowledge18-creatorcon-all-about) Aug 08, 2024 ### [What is ServiceNow's Knowledge18 CreatorCon all About?](https://blog.vsoftconsulting.com/blog/what-is-servicenows-knowledge18-creatorcon-all-about) [![Reasons Why We Love Knowledge18 (And, You Should Too!)](https://blog.vsoftconsulting.com/hs-fs/hubfs/AdobeStock_138576509_1200px.jpg?width=464&height=195&name=AdobeStock_138576509_1200px.jpg)](https://blog.vsoftconsulting.com/blog/reasons-why-we-love-knowledge18-and-you-should-too) Aug 08, 2024 ### [Reasons Why We Love Knowledge18 (And, You Should Too!)](https://blog.vsoftconsulting.com/blog/reasons-why-we-love-knowledge18-and-you-should-too) [![ServiceNow Knowledge18: Where HR Heroes are Made!](https://blog.vsoftconsulting.com/hs-fs/hubfs/Employee_Benefits.jpg?width=464&height=195&name=Employee_Benefits.jpg)](https://blog.vsoftconsulting.com/blog/knowledge18-where-hr-heros-are-made) Jun 25, 2024 ### [ServiceNow Knowledge18: Where HR Heroes are Made!](https://blog.vsoftconsulting.com/blog/knowledge18-where-hr-heros-are-made) [![Where to Play at the ServiceNow Knowledge18 Conference](https://blog.vsoftconsulting.com/hs-fs/hubfs/Las-Vegas-_Holiday.jpg?width=464&height=195&name=Las-Vegas-_Holiday.jpg)](https://blog.vsoftconsulting.com/blog/where-to-play-at-the-servicenow-knowledge18-conference) Jun 03, 2024 ### [Where to Play at the ServiceNow Knowledge18 Conference](https://blog.vsoftconsulting.com/blog/where-to-play-at-the-servicenow-knowledge18-conference) [![What is the ServiceNow Knowledge18 Conference All About?](https://blog.vsoftconsulting.com/hs-fs/hubfs/knowledge18-1.jpg?width=464&height=195&name=knowledge18-1.jpg)](https://blog.vsoftconsulting.com/blog/what-is-knowledge18-all-about) May 27, 2024 ### [What is the ServiceNow Knowledge18 Conference All About?](https://blog.vsoftconsulting.com/blog/what-is-knowledge18-all-about) [![Meet the V-Soft Team: ServiceNow's Knowledge18 Conference](https://blog.vsoftconsulting.com/hs-fs/hubfs/20170508_171410.jpg?width=464&height=195&name=20170508_171410.jpg)](https://blog.vsoftconsulting.com/blog/knowledge-18-meet-the-team) Apr 19, 2018 ### [Meet the V-Soft Team: ServiceNow's Knowledge18 Conference](https://blog.vsoftconsulting.com/blog/knowledge-18-meet-the-team) [![Improving ServiceNow Delivery Efficiency with Voice Assistants](https://blog.vsoftconsulting.com/hs-fs/hubfs/Improving%20ServiceNow%20Delivery%20Efficiency%20with%20Voice%20Assistants.jpg?width=464&height=195&name=Improving%20ServiceNow%20Delivery%20Efficiency%20with%20Voice%20Assistants.jpg)](https://blog.vsoftconsulting.com/blog/improving-servicenow-delivery-efficiencies-with-voice-assistants) Apr 13, 2018 ### [Improving ServiceNow Delivery Efficiency with Voice Assistants](https://blog.vsoftconsulting.com/blog/improving-servicenow-delivery-efficiencies-with-voice-assistants) [![Re-Invent HR Automation for Your Business at Knowledge18](https://blog.vsoftconsulting.com/hs-fs/hubfs/blog-files/ReInvent%20HR%20Automation%20for%20Your%20Business%20at%20Knowledge18.jpg?width=464&height=195&name=ReInvent%20HR%20Automation%20for%20Your%20Business%20at%20Knowledge18.jpg)](https://blog.vsoftconsulting.com/blog/re-invent-hr-automation-for-your-business-at-knowledge18) Mar 05, 2018 ### [Re-Invent HR Automation for Your Business at Knowledge18](https://blog.vsoftconsulting.com/blog/re-invent-hr-automation-for-your-business-at-knowledge18) [![What Not to Miss at the ServiceNow Knowledge18 Conference](https://blog.vsoftconsulting.com/hs-fs/hubfs/work%20at%20light.jpg?width=464&height=195&name=work%20at%20light.jpg)](https://blog.vsoftconsulting.com/blog/what-not-to-miss-at-the-servicenow-knowledge18-conference) Feb 05, 2018 ### [What Not to Miss at the ServiceNow Knowledge18 Conference](https://blog.vsoftconsulting.com/blog/what-not-to-miss-at-the-servicenow-knowledge18-conference) ## Ready to remove the drag from your workflows? Your systems are already powerful. Let’s put intelligence where your execution actually happens. 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