I recently attended a conference around both Cyber Security and Business Continuity, and there was a recurring message: No matter how much you prepare, you will have some sort of Cyber Security event.
Each month our employee spotlight features a different member of our V-Soft family. This month we have sat down with Dawn Sabin from our Wisconsin office. Dawn is a Payroll/HR Specialist and helps keep our company running smoothly! When she's not being an HR superhero, Dawn enjoys nature, travel, and photography. Learn more about Dawn here:
Understanding chatbots is easier said than done. When you think chatbots, you probably think of Microsoft’s failed experiment, or maybe if you’re still longing for your AIM days, SmarterChild. Thankfully, as the years pass chatbots continue to get better and better—meaning the issues we’ve faced in the past and are facing now with artificial intelligence (AI) are constantly being improved upon. Chatbots aren’t perfect—yet—but they are becoming more and more important to growing businesses. Here are five things your boss wants you to know about chatbots:
Employee onboarding can be a long and arduous process. This particular pain point is something HR experts often experience as the same situation over and over: A new start comes in for her first day, excited and ready to get to work, only to be met with tons of red tape to be completed before any real work can get done. Luckily, ServiceNow's Service Management can help transform onboarding into a more streamlined, efficient experience.
There are many different ways to quality test your product. Most people are familiar with the basics of manual testing and automation testing, but fewer know of white box or black box testing or what the difference between them is. Which one is better for your organization's projects?
Our Catching Up With series allows you to get a better insight into the lives of our V-Soft Family! We think they're awesome and want to share them with you! This month we interviewed Recruiting Lead, Kevin Haas. Kevin is based out of our Denver office and helps us provide the best in staffing solutions. We sat down with Kevin to learn a little more about how he made is way from Harrisburg to Denver, his hobbies, and his achievements. Read more about Kevin here:
For this month's employee spotlight, we wanted to feature one of our newest family members, Parisa Amoozegar! Parisa is our Business Development Manager and helps us match clients to the perfect match for their needs. In addition to helping our Louisville headquarters set up client meetings, Parisa is also an avid reader. Learn more about Parisa here:
Chatbots are a growing trend in AI and customer service. With a chatbot, a company can save tons of time and money by filtering frequently asked questions as well as informing potential customers about services you offer. Of course, chatbots can offer far more than just customer service, even though customer service is what often first comes to mind when chatbots are brought up. In addition, chatbots can be integrated into apps for web browsers, Facebook, and smart phones to create intuitive user experiences. In this blog we will explore some of the best chatbot apps on the market right now.
V-Soft was a Silver Sponsor at Knowledge17 this year in Orlando, Florida. We were proud of the opportunity to take twelve of our staff members to the conference to learn, live, and breathe ServiceNow® for the week. Here's our rundown of the conference including what we learned, our favorite sessions, and more.