Cyber-attacks do not discriminate when it comes to industry, no matter the size of your company. Even though data breaches in corporations and government agencies tend to be highlighted, the truth is that small business is at the top of the list. Small businesses are generally under-protected, often because of the “idea” that they can’t afford the same level of protection as large corporations. Adequate computer security is not beyond reach. We’ve narrowed down five cybersecurity tips that can benefit any small business owner.
With 85% of the customer service interactions to be automated by chatbots (as per Gartner), chatbots are expected to play a significant role in innovating customer service department functions. The AI powered enterprise chatbots are effective in delivering customer service solutions by increasing the service delivery speed, at reduced costs, efficiency and with less human errors. We've done the research for you and found the top 5 enterprise chatbot applications that excel for customer service.
With an increase in demand for the conversational commerce, AI voice chatbots have evolved as the next tech to transform business. As voice assistants like Alexa and Siri gain wider acceptance in the home voice chatbots for business are becoming the next step in evolving tech for customer service, board rooms, and HR. Here you get 20 reasons why an AI enabled voice chatbot will give your business a competitive edge.
With two-thirds of the world’s population being internet users and 60 percent of usage from smartphones, it is obvious that consumers look out for digital experiences. These trends show that digital transformation for enterprises isn’t an option anymore. Despite of this, most of the pharmaceutical companies are still hesitant to prefer digital transformation. This is due to the fear of potential risks that may occur in the migration process. To assist pharmaceutical companies in the digital transformation journey, we present the prospects that will help them to understand: “how digital transformation adaption can be a game changer”.
Phishing is happening every day as employees are tricked to taking the bait and giving access or sensitive data unsuspectingly to those that seek to do your business harm. Your sophisticated security measures don’t stand a chance if your employees click on malicious links they believe came from friends or clients ending up giving away the keys to your business. Cyber criminals are phishing your employees right now, today, at this moment, and here we offer some insight in what we hope makes you more aware and less likely to take the bait.
Some industries benefit more than others with building a chatbot for their website, but if yours is a small business, a chatbot is critical to your business regardless of industry specifics. The competition that new businesses find themselves in 2018 have never been more widespread. With your success at the fingertips of the consumers, its demanding for marketing techniques to continuously reinvent their strategies to keep up. Chatbots enable you to interact with your customers and prospect through automation, satisfying their immediate needs.
Mobile automation testing evolved as a crucial facet of the robust Mobile software development process ensuring the overall development process to deliver superior quality solutions, under the controlled time cycles and cost schedules. While there are many types of mobile test automation tools available, with its exceptional capacities, Appium evolved as the best. Here we will explore what abilities make Appium very unique.
To foster enterprise’s efforts in total Digital transformation, Mulesoft’s latest launch Mule 4 release is offering some interesting integration solutions at a low cost and simplified way, compared to it's prior version Mule 3 release. Here we discuss, why migrating to Mule 4 is more beneficial and what are the differences between the Mule 3 release and Mule 4 release.
“Legacy Systems” are the biggest roadblock for businesses to prosper in the globalized digital world of today. They are hesitant to conduct legacy migrations due to the potential risks associated with legacy migration processes. The fact is: “risks associated with legacy systems are quite higher than the risks associated with legacy system modernization.”
A successful enterprise is not produced singlehandedly, and hiring the right employee is a challenging process that can make or break your business. Hiring the wrong employee can be expensive and damaging to your work environment, while hiring the right employee will improve productivity and bring positivity to your work environment.