Approaches to Chatbot Development

 

When developing a chatbot, there are several different approaches that can be taken. Whether you’re looking to go the Finite State Machines route, the Deep Learning route, or go off in another direction, choosing what type of development to use with your chatbot is crucial to its success. Are you creating a virtual assistant that will plan meetings and schedule appointments? Do you want to create an automated HR system to help save you time and money on on boarding? In this blog we will teach you about two major types of chatbots that you can develop.

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Introduction to Cyber Security for Businesses

Businesses of all sizes have a responsibility to ensure the safety and privacy of their organization and employees. Unfortunately, cyber security has always been a rather difficult topic to understand for those who are not responsible for it on a day-to-day basis. What needs to happen to make sure your business is safe? How can you prevent an attack? We will answer these questions in this post.

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Where Are Chatbots the Right Fit?

Chatbots are taking over the tech world—and beyond. Major companies like Uber, Paypal, and Slack all make use of chatbots to aid customers. In addition to customer-facing chatbots, tons of companies are enlisting the help of chatbots to act as HR on boarding, answer questions from employees, and more. You may be wondering, “Does my company need a chatbot?” or “Is a chatbot the right fit for my company’s needs?” We have some good news! Our ServiceNow experts have compiled a list of key areas where chatbots are the right fit.

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4 Key Skills for Project Managers

Project Management is a unique balance between managing people, technology, and change. In today’s post, we will focus on the people side of things and provide 4 key tips for actively managing stakeholders in a project.

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Intent Classification and its Significance in Chatbot Development

Chatbots are making major waves in the business and tech worlds today. Because of this, chatbot development has become a more and more in-demand area of practice. In this blog, we take an in-depth look at what intent classification means for chatbot development as well as how to compute vectors for intent classification.

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How ServiceNow Can Prevent Cloud Sprawl Across Your Company

Let’s face it, you’re a busy person. You have an abundance of tasks on a day to day basis. It’s hard to be all places at all times keeping track of every move being made and every download being done. As a business, you’re under a ton of pressure to deliver services, and FAST—but it can take weeks or even months to administer a new environment. As a result, employees often turn to On-Demand cloud services that are outside of IT's control. However, unauthorized cloud services can cause security risks, compliance issues, and runaway costs.

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How Does Third-Party Maintenance Improve an IT Shop’s Bargaining Position?

When considering Third-Party Maintenance (TPM) for IT hardware as an alternative to OEM-supplied storage support, many IT leaders look solely at cost-savings. There is reason for that, though -- the price can average about 60% lower than OEM contracts. But that’s not all there is to TPM.

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Does My Business Need a Vulnerability Assessment?

IT research firm Gartner predicts that more than 30 percent of Global 2000 companies will be compromised by the year 2020. As organizations become more and more reliant on the Internet to do business, the threat of data breaches and cyber attacks grows exponentially. Is your business safe from malicious hackers? Should you have your business assessed for potential vulnerabilities?

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How ServiceNow Chatbots for Your Slack Group Can Increase Productivity

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4 of the Best Language-Learning Chatbot Apps

Language learning tools and translators have been in high demand for years. To be bilingual or multilingual opens up so many opportunities for both your career and for interacting with others from different cultures. Recently there has been interest in a more 'personal' approach to learning a new language - using chatbots. Here are four of the best language-learning bots we've found so far.

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