V-Soft's Corporate Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

311 South Wacker Dr. Suite #1710, Chicago, IL 60606

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middleton, WI 53562

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Cincinnati, Ohio

Spectrum Office Tower 11260
Chester Road Suite 350
Cincinnati, OH 45246

Phone: 513.771.0050

Raritan, New Jersey

216 Route 206 Suite 22 Hillsborough Raritan, NJ 08844

Phone: 513.771.0050

Toronto, Canada

1 St. Clair Ave W Suite #902, Toronto, Ontario, M4V 1K6

Phone: 416.663.0900

Hyderabad, India

Incor 9, 3rd Floor, Kavuri Hills
Madhapur, Hyderabad – 500033 India

PHONE: 040-48482789

Noida, India

H-110 - Sector 63 ,
NOIDA , Gautham Budh Nagar ,
UP – 201301

Why is Investing in an AI Voice Assistant a Smart Choice for Your Business's Future?

Business teams using Voice assistants in their board meetings

With an increase in demand for the conversational commerce,  AI voice chatbots have evolved as the next tech to transform business.  As voice assistants like Alexa and Siri gain wider acceptance in the home voice assistants for business are becoming the next step in evolving tech for customer service, board rooms, and HR. Here you get 20 reasons why an AI enabled voice chatbot will give your business a competitive edge. 


  1. "Twelve thousand field agents to be powered by voice assistant’s capabilities, to help them quickly access policies related information as well as to schedule and prepare for meetings."  Mark Madgett, New York Life Insurances VP
  2. Close to 46% of Americans use voice assistants, mostly on their smartphones or in their homes. Pew Research Center
  3. 21% of US adults use voice assistants or chatbots to perform e-commerce tasks like paying bills or online banking. Mastercard and Mercator
  4. By 2020, zero-touch UIs will be available on two-billion devices and Internet of Things (IoT) endpoints. Gartner
  5. Voice is the next big way for us to be able to leverage data from a person’s car, home, or device. Marc Lore, CEO, Walmart’s e-commerce division
  6. As of May 2017, 35.6 million Americans will use a voice-activated assistant device at least once a month, which is 128.9% more than last year. eMarketer
  7. 65% of people who own an Amazon Echo or Google Home can’t imagine to going back to the days before they had a smart speaker, and 42 percent of that group say the voice-activated devices have quickly become “essential” to their lives.  GeoMarketing
  8. 56% of online grocery shoppers use or plan to use voice controlled a smart assistant/speaker. Global Web Index
  9. 20% of search queries on its mobile app and on Android devices are voice searches.  Sundar Pichai, Google CEO 
  10. The global market for voice recognition technologies was valued at $90.3 billion in 2015. This market is expected to increase from $104.4 billion in 2016 to $184.9 billion in 2021. bccResearch
  11. 87% of regular voice users agree that “when voice technology works properly, it really simplifies my life. Over 50 percent of Millennial (18-34) are already using voice commands once a month or more. Speak Easy Report
  12. By 2022, voice-enabled smart speakers market will reach 55% of U.S. households. Juniper Research Report on Digital Voice Assistants
  13. By 2020, It is estimated that more than 50 percent of all searches are powered by voice searches. ComScore
  14. 72%of people who use voice assistants say that they use devices as part of their daily routine. 52 % of people use their devices to get information about deals, sales, and promotions. Think with Google
  15. 46% of voice search users search for a local business daily, with a further 28% searching once a week. Bright Local
  16. The market research conducted by the RBC Capital Markets estimates that Amazon voice assistant device Alexa is expected to generate $10 billion revenue in total for Amazon. CNBC
  17. The mobile voice survey by Google reveals that 55 percent of teens and 41 percent of teens use voice search more than once a day. Google
  18. In the US, more than a quarter of organizations currently have a practical use for intelligent agents and IoT, with nearly as many actively investing in these technologies today. The Digital Workplace Report, Dimension Data
  19. 85% of the businesses are expected to use voice technology for customer interactions, which is 28 percent higher with in next year, which is 28% higher.  pindrop
  20. The global voice recognition market size was valued at USD $55.17 billion in 2016 and is expected to grow at a CAGR of 11.0% during the forecast period of 2016 to 2024.  Grand View Research

Learn more how VERA 2.0 is Transforming Service With AI here

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Topics: Technology, Chatbots, Voice Assistants, VERA

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