LOUISVILLE, KENTUCKY
ATLANTA, GEORGIA
CHICAGO, ILLINOIS
CINCINNATI, OHIO
DENVER, COLORADO
MADISON, WISCONSIN
RARITAN, NEW JERSEY
TORONTO, ONTARIO
BANGALORE, INDIA
HYDERABAD, INDIA

V-Soft's Corporate Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

502.425.8425
TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

311 South Wacker Dr. Suite #1710, Chicago, IL 60606

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middleton, WI 53562

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Cincinnati, Ohio

Spectrum Office Tower 11260
Chester Road Suite 350
Cincinnati, OH 45246

Phone: 513.771.0050

Raritan, New Jersey

216 Route 206 Suite 22 Hillsborough Raritan, NJ 08844

Phone: 513.771.0050

Toronto, Canada

1 St. Clair Ave W Suite #902, Toronto, Ontario, M4V 1K6

Phone: 416.663.0900

Hyderabad, India

Incor 9, 3rd Floor, Kavuri Hills
Madhapur, Hyderabad – 500033 India

PHONE: 040-48482789

Bangalore, India

GINSERV, CA Site No 1, HAL
3rd Stage Behind Hotel Leela Palace
Kodihalli, Bangalore - 560008 India

How C-Level Executives View AI Adoption in Their Business

In the AI Innovation Consortium's Back to Business with AI virtual event, a panel of C-level executives gathered to discuss and answer some insightful questions on how businesses are using AI and what the future of that technology will look like. You can view the whole panel discussion, including takeaways from the live audience, in the video above or check out a recap below. 

Meet The Executive Panel

The C-Level Executive Panel from the AIIC's Back to Business with AI event.

How is Your Business or Organization Using AI?

This question was posed to learn more about the panelists' organizations and their own automation journeys. Purna, President of V-Soft Consulting, shared how V-Soft is using AI for both internal applications as well as with clients through V-Soft's AI practice. V-Soft has been working on a chatbot to generate talent polls and update profiles of talent that exists in the candidate database to automate the staffing process.

Chirag, VP of IT for the Medical Products Division at W. L. Gore, explained that they are newer to the space, but are monitoring the evolution of AI in the healthcare industry so they can include those advancements towards medical devices.

Sarah, President & CEO of Greater Louisville Inc., focused her response on how AI is being used by Louisville businesses. Sarah has seen AI become instrumental in the healthcare community specifically, in regards to increasing management of supply chains, minimizing unnecessary travel and identifying risks. 

The panelists agreed that AI is helping transform manual processes and businesses of all kinds should take advantage and embrace AI moving forward. 

How AI Reduces Government Red Tape

Sarah tackled this question first because government policy is in the forefront of her role. She mentioned that when government realizes they can really on the data component of AI, it provides a feeling of safety as AI reduces the element of human error. There is a desire to remove red tape and AI has helped government and businesses make informed decisions based on data.

Purna gave the example of the USCIS chatbot that is eliminates redundant regulations and the need for standing in long lines for simple questions. Konrad, AIIC Chairman, agreed, noting that a self-serve kiosk or automated chatbot can eliminate the need to engage with government employees, so they can focus on more critical tasks.

Chirag touched on the medical industry and how the FDA has developed guide rails for digital health. Because of this, companies like W. L. Gore have a proper framework to navigate and evolve with practices such as AI.

What is the Biggest Challenge for Adopting AI?

The panel shared what they've seen as some of the biggest setbacks businesses are facing when it comes to adopting AI. Here are some notable challenges: 

  • Learning about AI's capabilities as it's a newer technology 
  • Understanding AI adoption is a journey and process
  • Lacking a clear business strategy 
  • Having concerns over ROI
  • Having concerns of data (confidentiality, storage, accuracy)
  • Experiencing a gap in AI expertise and talent 

What will Business Look Like in 5 Years with AI?

To round out the discussion, the panel took a glimpse into the future of AI. All seemed to visualize the same future of this advanced technology. Acceptance levels of AI are growing, the need is growing, the cost effectiveness is growing, and the robustness of AI's capabilities is growing.

As business progress in the future, there will be a more intentional focus on technology and AI will help transform business by reducing costs, managing risks and streamlining applications. The panelists agreed - we are all beginning to see awareness, education, adoption and innovation. AI has a bright future.

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Topics: Chatbots, Artificial Intelligence, AI, AI in Healthcare, Automation

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