Augmented reality (AR) is a field that a few decades back seemed futuristic but is now finding applications across industries. At the onset, it is...
A live chat solution is a great way to serve customers where they are - online. Communicate with customers in real-time, offer higher response rates...
ServiceNow’s latest upgrade of the Now Platform, the Rome release, includes a host of new features and enhancements along with new products and...
Self-service is one of the key features powering the ServiceNow platform’s ability to resolve issues quickly and deliver superior services. To further...
This month's spotlight features Trey Rice, a recent addition to the V-Soft Family and the company's Global Director of Recruiting. Trey has been a key...
Enterprise mobility is key to delivering seamless enterprise applications, services and data. Enterprises work hard to adopt mobile strategies to...
ServiceNow’s latest Rome release brings features and capabilities that go beyond its core IT Service Management offerings and continue to position...
Businesses are starting to realize how important employee experience is and are creating "consumerized" experiences for them. Smart businesses are...
Businesses of all industries are implementing RPA solutions at a rapid pace to help speed operations and automate repetitive, manual tasks with more...
Finding suppliers who can deliver on-time and below budget is a challenge for every organization, but none more critical than those working in...
