Restaurant automation is one of the excellent strategies that help restaurant businesses with multiple franchise locations remain competitive. Robotic Process Automation (RPA) implementation is the best way to automate your restaurant processes.
RPA automation for restaurants reduces human errors and boosts overall efficiency of operations with one-time investment. From streamlining order processing and inventory management to automatically updating menu items in their restaurant management system, this solution deals with thousands of touchpoints.
V-Soft Consulting has real-time experience in automating restaurant menu management processes. We assisted a multinational restaurant chain in automating their menu data management processes. In this article, we’ll explore how UiPath automation helped streamline their menu management by retrieving data via API, updating items in a desktop application, and managing complex promotions with over 150 touchpoints.
By utilizing UiPath, an RPA automation tool, we have configured the procedure to retrieve menu data in JSON format from the IF API. UiPath will retrieve the menu items, promotions, and any other necessary information from the API to accelerate the menu management automation process.
Later, the data will be deserialized into two key components, including à la carte items and promotions, to bring the JSON menu data in a structured format suitable for the further automation procedure.
Now, to update the status, the CFC API will process the structured menu data. Using the UiPath automation tool, the deserialized JSON data, i.e., à la carte items, will be processed independently. Whether adding new menu items or modifying the existing menu list, this tool ensures that every menu item is correctly reflected in the system.
As soon as the menu list updates, the CFC desktop application will be launched, where UiPath sets default values for the newly created à la carte items. This guarantees that each menu item is available for usage instantly and without human involvement.
Yes, UiPath transitions to managing promotions as soon as the default values have been assigned to each à la carte item. This includes both simple and complex combos that require precise attention to detail. Later, UiPath configures every combo for each promotion using the UI.
One of the key challenges here is the sheer number of touchpoints involved. For complex promotions, there are over 150 touchpoints that must be addressed by automation.
We have implemented two major mechanisms, error handling and exception management, to detect and control bugs during the process execution. The bot is efficient in dealing with unknown bugs so that it never ignores any menu item or combo. This automation enables the solution to recover and continue running if any error hits while processing the management of menus.
Efficiency: Auto-completion of fetching, making, and updating of menu items has reduced the time and labor required to manage menus.
Scalability: This automation process can be scaled to manage the vast number of products and promotions, managing more complex combos with multiple touchpoints.
Integrations: UiPath integrates seamlessly with external APIs and desktop applications, therefore refining operations across the systems.
Exception Handling: Strong error handling prevents faults from interrupting the automation flow, ensuring that the process remains robust and reliable, thus not causing any disruption
RPA solutions for restaurants will have a major impact on various processes, especially menu data management and automating vendor interactions. Therefore, RPA-powered apps help restaurants reduce the burden of manual efforts, operational costs, and enhance resource utilization.
V-Soft’s UiPath solution can enhance your existing menu management processes and allow them focus more on strategic tasks while minimizing manual errors. Our RPA’s UiPath automation for managing menus and promotions is a game-changer for restaurants that handle multiple touchpoints. By automating data collection, item creation, and promotion configuration activities, our RPA solution saves time, reduces errors, and increases scalability.
Connect with V-Soft Consulting to learn more about the benefits of RPA solutions for restaurants and how our UiPath solution provided a 50% reduction in manual efforts for one of the leading restaurant chains in the world. Get In Touch.