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Knowledge15 ServiceNow Takeaways

Written by casey davidson | May 27, 2015 11:18:45 AM

It seemed like just yesterday when we were at the ServiceNow Knowledge15 conference at the Mandalay Bay in Las Vegas. So many smart people and of course the ServiceNow folks couldn't be sharper. We gathered some of the 40,000ft key takeaways for those that were not able to make it and might be considering ServiceNow.

So Many Uses, So Little Time

The applications internally and externally are unprecedented. ServiceNow brings together what was once a big data monster and puts it into an efficient real-time tool for the enterprise. The biggest question is, Where CAN'T you use ServiceNow in your enterprise?

“The power of this ServiceNow platform is game changing. We are automating IT and non-IT functions rapidly.” – ServiceNow Customer Quote

Predictability

With ServiceNow, gone is the analyzation of month or quarter old data. The ability in real time to take live data and predict what your target audience or business will do then anticipating those moves for maximum efficiency is unbelievable power.

Explosion of ServiceNow

All one has to do is look at ServiceNow's skyrocketing stock price, revenues growing 50% a year, and momentum that's only accelerating to understand now is the time. Now is the time to get on the ServiceNow platform before your competitors do.

Opportunity for Efficiency

The ability for efficiency leaps in IT systems, asset management, employee process, and the entire customer experience is unprecedented. Take for example the ServiceNow Field Service Management & Automation approach that focuses on boosting productivity with geo service, preserving data for auditing, and reduces service time response. Learn more here at ServiceNow.com's Field Service portal.

Big Data is Now Manageable

The big data equation has existed for awhile but only until now has the impact going to be felt. Taking terabytes after terabytes of data and crunching it is what big data was. When compared to ServiceNow's, Everything is NOW model, that old way seems like using punch cards versus the cloud.

Best Ideas in Tech are Here

What other revolution in technology has changed the landscape so much? Is it the Internet? Microsoft Windows? Maybe the secure Cloud started this trend but ServiceNow is the 1st to leverage the cloud to the next level. A great example is their HR Service Management solution per ServiceNow:

"Our HR Service Management solutions help you focus your resources on strategic priorities. Now you can create a system of engagement that complements existing applications for core HR, talent and workforce management."

More on ServiceNow's HR Service Management solution here.                      

Asset Management on Steroids

Manage everything, all the time, in real time. That's it, that's everything. Still not convinced? Check out these ServiceNow customer success stories to see how your enterprise can be changed, NOW.

Here's a recent post on the Highlights of Knowledge15 that might interest you or visit the ServiceNow Community page on all that was Knowledge15 here. Check out the keynotes and more. Stay up to date on the latest happenings on 2016's Knowledge16 conference by signing up today.