If you're still fighting to keep your students' data organized and maintain vast spreadsheets, it's time to automate everything with a unified Salesforce for Education CRM tool.
Higher education universities are increasing student engagement by 30% with Salesforce Education Cloud.
-Salesforce
Yes, Salesforce Education Cloud is the source behind such growth. It is the #1 education CRM platform where institutions can streamline student data management operations and students feel noticed and supported. Whether you're a group of colleges or a large campus, Salesforce assists you in recruiting, engaging, and retaining students like a pro through a single platform.
What Is Salesforce Education Cloud?
Salesforce Education Cloud is a CRM (Customer Relationship Management) solution designed for K-12 schools and higher education institutions. Rather than having ten different systems for monitoring admissions, financials, career services, and alumni relations, Salesforce puts everything under one customizable platform.
Key Features of Salesforce Education Cloud CRM Platform
Driven by a collection of advanced automation features, Salesforce Education Cloud helps institutions deliver prompt, personalized experiences, boosting student engagement and retention rates. Here are the key features of Salesforce Education Cloud:
Learner-Centric Data Foundation
Salesforce provides a unified view of the student data, from initial contact to alumni engagement, enabling institutions to track and manage relationships between learners and various stakeholders, such as admins, faculty, and alumni.
Appointment Scheduling and Case Management
By automating appointment scheduling and case management, Salesforce Education Cloud reduces silos, improves student-staff collaboration, and optimizes the efficiency of delivering student services.
Ready-to-Go Applications
Configurable, customizable, and cloud-based apps within Salesforce Education Cloud streamline and personalize each stage of the learner journey. From recruitment and admissions to alumni relations, these apps help institutions automate workflows, personalize student/staff experiences, and enhance productivity.
Analytics and Intelligence
CRM analytics capabilities of Salesforce Education Cloud provide out-of-the-box insights into student grades and performance. Additionally, it provides AI-driven insights, anticipating which students are likely to drop out before they even consider it.
Therefore, Salesforce implementation services allow institutions to make quicker and more informed decisions to deliver step-by-step guidance and support for improvement.
Reduce Your Academic Overload with Salesforce Education Cloud Software
Student data management and progress monitoring have become significant challenges for big institutions and universities. If these challenges are holding you back from delivering best-in-class student services and ensuring optimal performance, Salesforce Education Cloud is the perfect solution.
From automating recruitment and admissions to streamlining learning journeys and alumni operations, Salesforce Education Cloud is the best asset for the education sector. Let’s look at how the Salesforce Education Cloud platform works and what features address your challenges seamlessly.
How Salesforce Education Cloud Works?
Salesforce Education Cloud Core Capabilities
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Operating Applications |
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Common Capability Model |
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Education Data Foundation |
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Salesforce Education Cloud’s data foundation, common capability models, and built-in operating applications enhance operational efficiencies and improve communication between students, faculty, and the academy.
Integration of Salesforce Education Cloud with other educational systems enables secure and seamless data exchange between Salesforce and other platforms, reducing manual efforts. Custom Salesforce dashboards provide immediate access to student performance metrics in real time.
Additionally, streamlined administrative and support processes through available applications ensure faster communication and response times to students while allowing them to monitor alumni engagement operations effectively.
Salesforce Education Cloud Pricing - Enterprise Edition vs Unlimited Edition
Salesforce offers two core editions-Enterprise and Unlimited - for higher educational institutions The cost of these editions depends on the features they include.
| Education Cloud Enterprise Edition | Education Cloud Unlimited Edition | |
| Purpose | A comprehensive suite of features for managing the entire learner lifecycle, including recruitment, admissions, student success, and alumni engagement. | Along with managing the entire student life cycle, this addition comes with features that streamline and enhance administrative operations. |
| Price | $ 81.25 USD/User/Month | $138.75 USD/User/Month |
| Common Features | Apps For the Entire Learner Lifecycle. Faculty and Staff Features for Use Across Departments. Education Objects, Logic, and Automation | All the Features of Enterprise edition. Premier Success Customer Support. Salesforce Inbox |
| Top Features | Sales & Service CRM Enterprise, Recruitment & Admissions, Student Success, Advancements & Alumni Relations, Common Components, and Objects, Logic, and Automation. | Sales & Service CRM Unlimited, Recruitment & Admissions, Student Success, Advancements & Alumni Relations, Common Components, and Objects, Logic, and Automation, Premier success. |
Learn more about Salesforce License Optimization: 5 Best Strategies to Cut Costs
Salesforce Education Cloud vs. Managed Packages
Salesforce Education Cloud is an integrated CRM solution designed with purpose-built apps and features tailored to the needs of educational institutions for better managing their student engagement operations. It includes:
- Advanced tools and flexible integration capabilities
- Standardized data models
- Comprises pre-configured applications
- Provides data-driven insights
On the other hand, managed packages provide additional functionalities but may require more customization and are used for selling applications on the AppExchange. It includes:
- Third-party integrations
- Customizable components
- Controlled updates for compatibility
- Testing and configuration of updates
Why Salesforce Education Cloud Is the Future of Student Data Management
With increasing needs for personalization, scalability, and accountability, the Salesforce Education Cloud platform is ahead of the curve for achieving a streamlined education system. Its integration facilities, flexible data analysis models, and action items on student data management make it not only a management system but also a strategic tool.
Top 6 Salesforce Education Cloud Use Cases
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Centralizing Student Information for Smarter Decisions
The days of siloed systems and unstructured data are over. The Salesforce Education Cloud brings together all student records, academic progress and attendance, financial data, and other details in one place. This provides faculty and administrators with a 360-degree view of every student’s data, deriving real-time insights that help institutions make data-driven decisions towards improved outcomes.
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Engagement Through Personalization
Salesforce Educational Cloud's most surprising ability is personalization of messaging for students. Through predictive modelling and AI functionalities, the platform provides institutions with an advanced mechanism to personalize communications that are timely, context-specific, and tied to a student activity, interest, or academic stream, enhancing students’ engagement and experiences.
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Improving Enrolment and Retention with Real-Time Insights
Salesforce Education Cloud provides real-time dashboards and reporting functionality that help institutions access student enrolment metrics, risk of dropouts, student satisfaction scores, and ROI reports. With these insights, staff can respond in real time, whether it's helping at-risk students or reallocating recruitment efforts to attract the right talent.
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Connecting Departments and Systems for Seamless Collaboration
From admissions to alumni relations, the Salesforce Education Cloud platform eliminates silos between departments. Everyone, academic advisors, financial officers, and more, can share the same current data, making it consistent, minimizing redundancies, and simplifying workflows across the institution
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Improving Virtual Learning Experience
With the growth of online education, there is a greater need for connected digital solutions. Salesforce Education Cloud facilitates virtual learning spaces by bringing LMS platforms together, tracking student participation in online settings, and ensuring no student slips through the gaps, regardless of online or virtual learning.
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Ensuring Data Privacy and Security in Education
Security and compliance are foremost while handling student data. Salesforce’s robust infrastructure adheres to international security standards and offers controls for handling data access, consent, and privacy, hence being a reliable solution for institutions interested in protecting student information.
Conclusion
Build a smarter and more connected education system with the Salesforce Education Cloud platform. Salesforce Education Cloud is not just a CRM; it's a powerful student success platform. By unifying data, personalizing engagement, and enabling smarter decisions, it's allowing institutions to build stronger, more engaged learning communities in the U.S. and across the world.
Ready to transform your student data management operations with Salesforce?
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FAQs
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What is the difference between Salesforce EDA and Education Cloud?
Salesforce’s Education Cloud has its own Education Data foundation feature where education specific objects, such as student grades and learning courses, can be available for students to access. Whereas the Salesforce Education Data Architecture (EDA) is a flexible, community-driven architecture designed for institutions to get started with Salesforce faster.
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Can the Salesforce Education Cloud solution help mid-level institutions?
Yes, it can. Education Cloud’s core capabilities, such as common capability data models, purpose-built apps, and education data foundations, help institutions create cost-saving opportunities and can simply scale the solution to meet their future needs.
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How is Salesforce Education Cloud different from traditional CRM systems?
Customization, integration, and automation capabilities are the core differences between the traditional CRM and the modern Salesforce Education Cloud solution. Traditional CRM systems focus on general business needs, whereas Salesforce Education Cloud helps institutions better engage student relationships and streamline admin processes.
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Is Salesforce Education Cloud suitable for online learning institutions?
Yes, Salesforce Education Cloud supports virtual learning environments. Its virtual case management, online course management, and AI-powered student engagement features help institutions better engage online learners efficiently and foster student success.
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Can Salesforce Education Cloud integrate with existing Student Information Systems?
Absolutely. Salesforce Education Cloud supports seamless integration with existing Student Information Systems (SIS), enabling institutions to use and process student data from their SIS within Salesforce.
