Information Technology - Blog V-Soft Consulting

Transcending Service with Artificial Intelligence

Written by Mariah McCrea | Apr 10, 2019 2:42:00 PM

Software is at the center of this technology revolution and it will only continue to grow as market margins expand and AI becomes even more prominent. Artificial intelligence (AI), significantly machine learning technologies applied to advanced analytics – allows limits to transcend beyond human analysis and evolve from great data-centric to greater information-centric IT.

Being a part of our everyday existence; in the workplace, home, during our commutes, etc.- we rely on AI closely how we rely on the internet for communication, work and research. But there is also a tremendous demand for automation hardware from several industries.

AI can deliver an authentic intelligence technology that requires no human complexities once trained allowing meaningful extractions from large data sets. Even then, artificial intelligence requires a very different type of IT architecture: one that’s built on a solid data communications framework.

Cross your T’s and Dot your AI’s

As the capabilities of AI grows and the cost continues to decline, the use of AI will multiple over many industries. The experienced user of intelligent automation without a doubt has a competitive advantage and companies will need to examine a range of issues to take full advantage of the possibilities that AI offers.

The top issues include:

  • Strategy: discovering how to use intelligent automation to improve operations, innovate, or grow
  • Technology selection and integration: choosing and integrating appropriate artificial intelligence technologies
  • Information management: acquiring and readying information assets for machine learning applications
  • Human capital: developing talent strategies and staffing and training plans as intelligent automation changes the skills, job descriptions, and organizational models that companies need
  • Risk management: assessing and mitigating a host of risks, from cyber threats and privacy breaches to product liability and even claims of discrimination, which could be leveled at poorly trained robotic recruiting agents

The spectrum of business issues that can be solved with intelligent automation continues to expand as technologies for voice recognition, natural language processing, and machine learning enhance and becoming easy to use for any user. These technologies are becoming more and more available as low-cost product or cloud-based services.

ROI from AI

The diligent development of artificial intelligence is making the way for a new era of productivity and innovation. As applications continue to set new standards of efficiency, quality, momentum and functionality, companies that utilize AI can surpass competitors that do not. Taking full advantage of AI and intelligent automation can change the course of success for companies across many industries.

Investments related to robotics and AI has grown more that 70 percent in the last two years. Intelligent automation technologies like Google and IBM Watson power the new generation of collaborative robots and consume massive amounts of data and quickly respond to complex inquiries.

Where to Apply Intelligent Automation

Even though it is still rapidly developing, Intelligent automation is often used to streamline business processes that can make complex decisions faster and has expanded to the point where it has penetrated nearly every sector of the economy. Applying AI automation can be seen in marketing systems that display offers to customers based on their profile and market-based analysis, in credit card processing systems that identify and block false transactions, e-discovery systems that distribute documents according to their context and relevance to ongoing processes.

Some companies are using AI in household appliances (for example, robotic vacuum cleaners and Nest thermostats). And businesses across all industries are utilizing intelligent automation more and more to increase efficiency, improve quality, reduce labor costs and moving workers from low to higher priority tasks.

To learn more about all the benefits that transcendence of Artificial Intelligence has to offer to your business, click here!