How do you fix a 450-million-pound recycling problem?
A North American recycling company faced a massive challenge in inventory management across their six state-of-the-art facilities, which together process over 450 million pounds of packaging each year.
Their outdated manual systems caused errors, delays, and process inefficiencies. Something had to change. And with V-Soft, a trusted enterprise application development partner, they discovered a way to turn a broken process into a benchmark for higher accuracy and productivity boosts. This article will walk you through the challenges our client faced and the strategies that turned things around.
Key Challenges: Four Key Pain Points That Impacted Inventory Accuracy by 30%
Despite their advanced recycling capabilities, the client's inventory management was still largely manual. Warehouse teams relied on paper-based documentation to track inventory, which resulted in:
- Time-consuming and error-prone manual inventory counts.
- Inaccurate data collection led to unreliable reporting.
- Operational inefficiencies that reduced overall productivity.
- Limited visibility and difficulty tracking inventory across large warehouses.
With growing business demands, the client needed a scalable, automated solution that could deliver real-time accuracy, mobility, and operational efficiency.
Now the question was: how could the client turn their paper-based, error-prone system into a fully optimized, streamlined digital powerhouse?
Here is the answer!
V-Soft's Solution: Enterprise-Level App + ServiceNow Integration
Our app development experts designed a robust custom mobile app solution with a ServiceNow backend system for automating warehouse operations. The solution included:
- Native Android mobile app tailored for industrial ScanGun devices to scan QR codes and update inventory instantly.
- ServiceNow integration for seamless synchronization of production and warehouse data.
- Offline capability to allow warehouse teams to work without interruption, even in low-connectivity environments.
- QR code labeling is generated via Zebra printers for fast and accurate product identification.
Core Features of the Mobile App That Powered Inventory Operations
What if your warehouse team could capture data instantly, track every product with accuracy, and eliminate the frustration of manual processes, all from a single mobile app? That's exactly what we built.
Our custom Android app wasn't just designed for functionality; it was designed to transform the way the client interacts with their inventory. Here's how:
- Track the end-to-end product lifecycle: From the moment materials enter the warehouse to their final stage, every detail is captured and managed seamlessly.
- See it, snap it & store it: Operators can take product images and instantly convert them into PDFs for quick documentation and reporting.
- Seamless ServiceNow integration: No more manual updates. Product and lab data sync automatically with the backend ServiceNow for real-time accuracy.
- Stay productive, even offline: Enabled offline capabilities, allowing operators to keep working without disruption, even in low-connectivity environments.
- One ticket, multiple products: Whether it's glass, PET plastic, or aluminum, everything can be managed under a single ticket number, cutting complexity in half.
- Smarter product labeling: Generate custom QR code labels on the spot, encapsulating all product data in a single scan.
- Fast, accurate scanning: Android-powered ScanGuns allow operators to capture details instantly, even across long distances in the warehouse.
- Print QR labels: Zebra printers make it easy to print QR code labels via Bluetooth or Wi-Fi, keeping operations smooth and flexible.
- Schedule-driven data management: Maintain and update records based on workflows, not system limitations.
By combining these features, the app doesn't just manage inventory, it creates a new standard for efficiency and accuracy in warehouse operations.
The Results: 93% Accuracy That Redefined Inventory Management
The impact of V-Soft's enterprise application development went far beyond just fixing the client's operational inefficiencies. The intelligent application transformed the way the client runs their warehouse and manages their inventories. The measurable improvements were:
Along with the above benefits, the client also achieved:
- Reduced administrative burden and significant cost savings.
- Increased warehouse productivity and streamlined reporting.
- Enhanced visibility into stock levels, eliminating bottlenecks and inventory blind spots.
Overall, V-Soft's solution streamlined the client's warehouse operations by unifying data management, improving accuracy, and empowering their warehouse teams with mobile-first tools.
Curious to learn about technology stack? Well, here it is!
- Android SDK
- ServiceNow Web Services
- Mobile ScanGun Devices
- Zebra Printers
Where is V-Soft Consulting Unique?
Partner with V-Soft and avoid losing $200K+ annually by automating inventory management with AI and ServiceNow. We have a proven track record of delivering enterprise-grade mobile solutions that solve real-world business problems. By blending cutting-edge technology with agile delivery, we help enterprises like this recycling leader achieve operational efficiency and accuracy with measurable cost savings.
If your inventory management processes struggle with inaccurate reporting or disconnected systems, you're not alone. We help transform your operations with custom enterprise-level applications tailored to your business needs.
Let's connect today to explore how we can build the right inventory management solution that drives performance optimization and ROI. Talk to our experts!
FAQs
You could typically see cost savings of $200K+ annually by reducing errors, eliminating manual reporting, and increasing inventory accuracy to over 90%.
Absolutely. Our ServiceNow-backed mobile solution can seamlessly integrate with your existing ERP or inventory reporting tools.
Our agile deployment approach ensures rollout in weeks or months, not years, with minimal disruption to existing operations.
Go from manual chaos to digital accuracy in just weeks with our agile rollout, minimal downtime and maximum efficiency.





