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What Not to Miss at ServiceNow's Knowledge19 Conference

Written by Mariah McCrea | Apr 11, 2019 5:06:34 PM

 Knowledge19 is taking work to the next level! This next installment of ServiceNow’s massive five-day conference with over 400 breakout sessions that will put you and your company on the path to continuing success. Join this year’s conference in Las Vegas, NV from May 5 through May 9.

ServiceNow has announced an expectancy of at least 15,000 attendees to be at Knowledge19, performing conference-goers with abundance of opportunities for networking and talking to professionals in their fields. Get inspired by industry visionaries and enthused to take work to the next level. Here’s what not to miss at the Knowledge19 conference.

Knowledge19 Sessions

Your success is at the center of Knowledge19. With networking and learning opportunities that translate into real-world results, the breakout sessions at Knowledge place you in the position of now and next. Many of these sessions are led by real ServiceNow customers. With over 100 hands-on labs guided by one “guru” per 20 attendees, you come with questions and leave with answers on mastering best practices that would take months to learn on your own. Check out a couple of sessions you don’t want to miss:

Intro to ServiceNow's newest product: ServiceNow Finance Close Automation

Come to this session to learn how you can accelerate your financial close using workflows and automation to perform accounting procedures, posting journal entries and tasks, and integrating with your ERP system. You'll see how your team can be more productive by reducing wasted emails, identifying process bottlenecks, and gain real-time insight into the close process. And it helps reduce your risk through automated evidence collection, automated journal entry validation and integration with ServiceNow Governance, Risk, and Compliance.

For more information on this session, click here.

Blockchain and ServiceNow: Use cases for practical applications

In this session, we will demonstrate the potential of ServiceNow to provide the user experience and off-chain services required to enable corporate customers to leverage blockchain for practical applications. We will run a simple demonstration leveraging ServiceNow as a front-end to the Ethereum blockchain and discuss its practical application to cross-organization supply chain processes.

For more information on this session, click here.

Plan for transformation: The digital transformation journey

This session provides an overview of the ServiceNow Platform Maturity Model, the adoption journey we expect our customers to go through, and the considerations and outcomes that our customers can expect as they progress through the different levels of maturity.

This session also provides a sneak peek into the Maturity Check (working title), a solution ServiceNow is planning to develop, which will help customers understand where they are on their maturity journey, what areas of improvement might be to get more value out of the platform and improve their users' satisfaction.

For more information on this session, click here.

CIO Live: IT as a business advisor now and in the post-digital era

Digital transformation grants companies’ exceptional capabilities— but it also creates enormous expectations that businesses need to meet. IT leaders have an opportunity to play a role in guiding the business through innovation and transformation, to find a balance between tactical, near term, and long term goals with the “Art of the Possible.” Accenture’s CIO Andrew Wilson and senior leaders from our top clients will talk through their own transformation stories and how they’ve engaged other business leaders to lead the enterprise through digital disruption. We’ll also dive into some emerging technology trends that IT can use to help their businesses differentiate in the post-digital future.

For more information on this session, click here.

Accelerate Future of Service Experience with ServiceNow AI

With Artificial Intelligence being one of the key focus areas at an organization level, Infosys has leveraged its deep experience in executing AI engagements for several clients across the globe.

With an increasing need to stay competitive and drive innovation led growth, Digital Transformation is at the forefront for CIOs of global organizations. One of the strategic levers for Digital Transformation is leveraging Artificial Intelligence in Service Management to enhance customer experience, reduce TCO and improve operational efficiencies.

For more information on this session, click here.

Knowledge19 Links & Sources

Knowledge19 is the biggest event of the year for ServiceNow and could be a pivotal path to success for your business! Get inspired by industry visionaries at this four-day conference and walk away with the right knowledge to make 2019 bigger and better than ever.

Looking for a new ServiceNow platform for your business? Click here to download a free ebook on ServiceNow Implementation!

Get Tickets

If you are interested in attending Knowledge19, you're in luck! Click here for more information on how to attend this great conference.