LOUISVILLE, KENTUCKY
ATLANTA, GEORGIA
CHICAGO, ILLINOIS
CINCINNATI, OHIO
DENVER, COLORADO
HARRISBURG, PENNSYLVANIA
MADISON, WISCONSIN
RARITAN, NEW JERSEY
TORONTO, ONTARIO
BANGALORE, INDIA
HYDERABAD, INDIA

V-Soft's Corporate Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

502.425.8425
TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

311 South Wacker Dr. Suite #1710, Chicago, IL 60606

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middleton, WI 53562

TOLL FREE: 844.425.8425

Harrisburg, Pennsylvania

4813 Jonestown Road Suite #103
Harrisburg, PA 17109

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Cincinnati, Ohio

Spectrum Office Tower 11260
Chester Road Suite 350
Cincinnati, OH 45246

Phone: 513.771.0050

Raritan, New Jersey

216 Route 206 Suite 22 Hillsborough Raritan, NJ 08844

Phone: 513.771.0050

Toronto, Canada

1 St. Clair Ave W Suite #902, Toronto, Ontario, M4V 1K6

Phone: 416.663.0900

Hyderabad, India

Incor 9, 3rd Floor, Kavuri Hills
Madhapur, Hyderabad – 500033 India

PHONE: 040-48482789

Bangalore, India

GINSERV, CA Site No 1, HAL
3rd Stage Behind Hotel Leela Palace
Kodihalli, Bangalore - 560008 India

22 Reasons Why Investing in Chatbots is No Longer an Option

22 Reasons Why Investing in Chatbots is No Longer an Option.jpg

Chatbots are becoming more of main stream than ever before and although your industry may not appear to be adopting rest assured, your competitors will be. The leveraging of technology and artificial intelligence (AI) is driving efficiency and improvements across many aspects of business for those that invest. Review this list of 22 reasons why chatbots are changing the world we live in and why it makes sense for your company to make the move, before your competitors.

  1. According to Business Insider 80% of businesses want chatbots by 2020.  Business Insider

  2. 71% millennials are hoping to interact with their favorite brands through chatbots. chatbotslife.com

  3. Chatbots will power 85% of all customer service interactions by the year 2020. Gartner

  4. 47% of respondents are open to buying items using a chatbot.  HubSpot

  5. 57% of respondents are interested in having real-time answers from bots on a company website. HubSpot

  6. Facebook has more than 100,000 bots on the messenger platform, which was 33,000 in September,2017.  David Marcus, VP, Messaging Products, Facebook

  7. In 2017, 35.6 million Americans are expected to have used voice-activated assistant device at least once a month, which is 128.9%higher than the year 2016. eMarketer

  8. The new research, Chatbots: Retail, eCommerce, Banking & Healthcare 2017-2022, forecasts that chatbots will be responsible for cost savings of over $8 billion/annum by 2022, up from $20 million this year. Juniper Research

  9. $4.5 Billion is expected to be invested in enterprise intelligent assistants by 2021. Opus Research

  10. By 2020, the revenue by Amazon’s Echo and Alexa is expected to be beyond $11 billion. Mizuho International

  11. Artificial Intelligence is expected to power 95% of the customer interactions By 2025. AI Business

  12. Chatbots could save $174 Billion across Insurance, Financial Services, Sales, and Customer Service- BI Intelligence

  13. By 2021, Research reports believes that chatbots can save companies human wages cost of $262.7 billion. Handgards University

  14. 43% of UK consumers saying they perceive companies that use chatbots as ‘innovative’ and 22% see them as ‘more efficient’ in their customer service. Ubisend

  15. 92% of prefer Facebook messenger platform to build chatbots. Mindbowser

  16. 95% believe that chatbots are going to be of great benefit to customer service industry. Chatbot Journal

  17. 67% estimate that chatbots are to replace the mobile apps in coming years. Chatbots Journal

  18. More than 50% of the consumers expect the businesses to be available 24/7 to take their questions and suggest resolutions. Venture Beat

  19. Chatbots could result in $15 billion savings in the salaries of sales representatives as well as securities. Dazeinfo

  20. During the period 2016-2021, the chatbot marketing is expected to increase at a compound rate of 35.2%. Markets and Markets

  21. 75% of HR teams plan to implement chatbots in the next three years and 92%of HR professionals agree that chatbots will become vital in directing employees to crucial company information. ServiceNow

  22. With smartphone users expected to reach 6 billion globally by 2020, the speech-based chatbot’s implications in customer service are expected to make up large parts of company’s marketing strategies in the future. V-Soft Consulting

    Chatbot Consultation

Topics: Technology, Chatbots

Get Weekly Updates

New Call-to-action