In the globalized business environment, the cloud is pivotal to ensure agility and identical user experiences in business applications and service delivery across any device from any location. The Cloud is now more of an analogy to the internet. Now, cloud implementation is required in the business environment.
With enterprises introducing multiple-cloud resources, management of these resources has become of utmost importance. Also, growing IT infrastructure and on-demand services are posing a challenge to the enterprise cloud strategy. In this scenario, ServiceNow cloud management fosters competent cloud strategy for the enterprise to meet dynamic enterprise cloud needs.
As defined by ServiceNow, “with the ServiceNow Cloud Management application, one can use a single ServiceNow interface to access cloud resources, publish cloud offerings to a catalog, and manage the usage of those resources.”
ServiceNow cloud management platform brings to enterprises a common hybrid cloud management framework. The ServiceNow cloud management solution creates a single record with consistent procedures for public and private cloud to ensure uninterrupted business services and application delivery. This cloud service solution optimizes cloud operations by discovering and mapping the entire IT infrastructure and business services. The security control over the services access is purely role based. Thereby ensuring better governance and security of the infrastructure. This way ServiceNow optimizes the cloud operations and accelerates the enterprise cloud strategy.
IT teams can include any third-party clouds- Azure, AWS, and, VMware- within the IT infrastructure and ServiceNow makes this deployment and integration easy with ServiceNow platform. The platform creates better visibility and administration of all the third-party cloud deployments with consistent strategies and enterprise-level compliance and security policies. The ServiceNow cloud solution extends security and accountability to each cloud service providers.
For efficient management of third-party cloud resources, ServiceNow provides cloud templates that are specific to each cloud provider. AWS has Amazon Cloud Formation Templates and Azure has Azure Resource Manager. These templates can be duplicated from prevailing builds or services of multiple cloud resources. The admins can effortlessly monitor the overall performance and utilization of multiple cloud resources in a single ServiceNow dashboard.
The cloud platform provides a consortium to access, manage and account for all routine cloud happenings in the form of a cloud user portal. The cloud management portal provides parameters like cloud service usage proportion, events, the health of the cloud, resources stack, and so on.
ServiceNow platform provides seamless integration with cloud management platforms and multiple third-party cloud resources through REST API’s framework called The Cloud API (CAPI). As discussed earlier, ServiceNow ensures security, compliance, and consistency to both on-premise and third-party operations.
The ServiceNow cloud management user portal provides customized analytics based on: usage data, service category, cloud provider, data center and business service. Based on this information, users can calculate cost and trends. This unified view lets users study the overall lifecycle of the stack, improve transparency and regulate IT costs. Most importantly ServiceNow cloud strategy prevents cloud sprawl. These detailed analytics improves the business decision process.
Aligning multi-cloud resources to business services with well-defined processes gives users a birds-eye-view of the total workflow. The cloud management dashboard lets the cloud administrators get detailed views of each resource in the data center. To optimize the resources, the dashboard lets users set capability limits of resources either to an individual or to a group. This way IT can better govern the IT infrastructure by tracking if the activities are inline with compliance or not. Risk factors can be reduced and misuse of IT resources is avoided.
Whether you’re migrating existing workloads or initiating a cloud-first strategy, get there faster with deployments that deliver flexibility to developers without comprising control of underlining resources. Manage your cloud service operations through a single platform for better enterprise standardization of resources.
ServiceNow Cloud management includes the strong ITOM platform, lists out the issues of cloud resources and services in the stack health section of the dashboard. Moreover, users are provided with several tools and procedures to troubleshoot and fix issues with the Discovery Tool.