Most organizations consider customers a priority over the workforce. But, companies are starting to realize employees are the most important resource of...
The healthcare industry has benefited from many groundbreaking innovations over the past decade. The industry has learned to embrace adoption of new...
ServiceNow drives intelligent automation of business processes with the Flow Designer, where anyone who is not a developer can create and check workflows...
With more than 3.5 billion smartphone users in the world, people expect all services to be delivered over their smartphones or tablets. Even businesses...
ServiceNow adopted intelligent automation solutions called Now Intelligence to automate the service delivery process and scale service delivery...
Testing a module that has various scenarios with manual testing is challenging and time-consuming. To overcome this problem, the software industry has...
With each ServiceNow release offering some major breakthroughs in service industry operations and delivery efficiencies, much has been speculated on...
The Unified Functional Testing tool is a unified solution for GUI and API functional testing. It’s a commercial tool by MicroFocus. It can be used to test...
Digital transformation is a must for businesses to stay relevant in this digitally empowered competitive environment. This requires a significant rise in...
Customers often ask, “Why do I need ServiceNow Performance Analytics (PA) when ServiceNow comes with plenty of reports?” This is a fair question and jumps...
