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How Is Artificial Intelligence (AI) Used in Healthcare

Artificial Intelligence (AI) in healthcare is already becoming a key player in transforming the methods of care service delivery and managing the operations of healthcare organizations. AI integration helps healthcare firms achieve improved service delivery, reduced costs, personalize patient experiences, and a boost in operational efficiencies.

In this article, we will provide a brief guidance on how AI is used in healthcare, major applications of artificial intelligence in healthcare, and the growth of AI in the future in healthcare.

AI in Healthcare: The Current State of Technology Adoption

Besides just automating the administrative procedures in clinics, AI digital health is already changing the pharmaceutical, health insurance, and laboratory and diagnostics industries. AI’s applications span across various sectors, from fraud detection, compliance management, disease identification, personalized treatment recommendations, and medical imaging and diagnostics.

According to PwC, AI in healthcare will reach $188 billion by 2030. This is based on a need for more effective and patient-centered healthcare systems that are better at managing healthcare data, improving the diagnosis from medicine, facilitating better decisions, and hence better healthcare outcomes.

What Are the Key Benefits of AI In Healthcare

There are multiple benefits of using AI in healthcare, such as increased service accessibility, cost-effective diagnosis and treatments, and improved preventive care services. These are just a few advantages of adopting AI in healthcare.

Predictive Analytics for Better Disease Diagnosis

Traditional methods of diagnosis involve human assessment, which can be time-consuming and prone to error. AI diagnostic tools powered by Machine Learning (ML), predictive analytics, and deep learning can analyze X-rays and scan reports to identify irregular patterns more efficiently. This enables doctors to reduce the chances of disease onset and initiate preventative care treatment.

For example, by analyzing a patient’s medical history, the AI algorithms can identify the chances of a patient acquiring heart disease, diabetes, or neurological disorders. Through timely action, such diseases can be identified at an early stage, and potentially save lives.

Drug Discovery and Development

Traditional drug development processes are time-consuming and expensive, but AI is transforming this landscape. AI algorithms can analyze vast amounts of biomedical data on genetics, clinical trials data, and scientific literature to forecast the therapeutic response of a drug candidate. These intelligent AI tools can also predict how potential drugs will behave in the human body and their toxicity, allowing researchers to prioritize the most promising compounds early in the process.

For instance, AI played a pivotal role in developing the COVID-19 vaccines. With AI and machine learning models, drug development companies have interpreted the genetic sequences of the virus and predicted exactly how these candidates could interact with the virus, thereby speeding the process by saving valuable time and resources.

Healthcare Data Management and AI Telemedicine

Healthcare service providers often feel overwhelmed by the need to manage and process large volumes of medical data. AI solutions for healthcare can break down silos and efficiently manage data. With automation capabilities, AI models can perform time-consuming tasks like data entry and analysis in minutes and improving productivity while maintaining accuracy on the other side. 

Telemedicine is also one of the best applications of AI, allowing remote patient monitoring and consultation. By accessing Electronic Medical Reports (EMR), AI-driven telemedicine allows physicians to provide care services and prescribe medications online. Therefore, AI increases patient engagement, ensuring that patients receive continuous care outside traditional healthcare settings.

Auditing and Compliance Management

One of the major advantages of AI-powered auditing in healthcare, especially for the health insurance processing companies, is the use of machine learning algorithms in medical auditing and compliance management apps to automate the auditing process, insurance claims analysis, and compliance checking. This assists organizations streamline processes and ensure adherence to the compliance standards.

Personalized Treatment Plans

The role of AI in healthcare for personalized treatment recommendations is futuristic. By analyzing patients’ medical history, AI applications can predict drug responses and provide insights into appropriate treatment plans. This personalized healthcare approach not only increases patient experiences but also reduces the risk of adverse drug effects. Moreover, physicians save valuable time that otherwise would be spent on determining the patients’ conditions and deciding on treatment plans.

ServiceNow AI Implementation: Two Current Technology Trends

Artificial Intelligence and ServiceNow are two buzzwords in the technology industry, particularly in the healthcare sector. By blending these two revolutions into a single application, healthcare organizations can increase the efficiency of operational workflows as well as enhance patient care and experiences through a centralized platform.

Cloud-based ServiceNow implementation helps healthcare organizations streamline various workflows, such as scheduling appointments, billing, IT, and case management. When paired with AI’s predictive analytics capabilities, it allows organizations to identify high-risk cases, deliver care services, and forecast patient needs.

For example, AI-driven healthcare solutions predict patients’ readmissions, helping doctors provide the necessary care post-discharge. This means that hospitals can improve their planning and responsiveness and reduce administrative costs while improving service delivery overall.

Furthermore, AI integration with ServiceNow improve the patient experience through faster, more personalized interactions. Integrating AI-powered virtual assistants and chatbots within the ServiceNow platform, patients can access self-service options, such as scheduling appointments, tracking medical reports, and even retrieving health information without having to contact healthcare representatives. This saves both patients and healthcare providers a significant amount of time while at the same time eliminating some of the manual input error.

Talk to our experts to learn more about How to integrate ServiceNow with AI?

What is the Future of AI in Healthcare

The future of Artificial intelligence in healthcare is quite promising. AI will continually evolve with advancements in technology, data analytics, and medical research. Predictions, diagnoses, and treatments related to diseases are bound to get better with the maturity of algorithms.

Workflow Automation: An Ultimate Target

Workflow automation in healthcare is a major focus for today’s digital businesses. AI automation in healthcare will act as a powerful asset that automates time-consuming repetitive tasks, thereby improving operational efficiency and productivity.

Healthcare Fraud Detection: AI has its Impact

The role of AI in healthcare for fraud detection is remarkable. AI models can accurately analyze patients’ data, medical insurance claims, and financial transactions. This intelligent analysis would help in detecting irregular patterns that help organizations seamlessly catch fraudulent activities and mitigate the risk of information or financial loss.

Autonomous AI in Healthcare: An Agentic AI Wave

Healthcare processes are expected to go to the next level through Autonomous Agents (Agentic AI). AI systems will be able to work independently in doing certain assignments such as the interpretation of images and other medical diagnostic information and even in minimal procedures on patients.

Robotic Assisted Surgery: Minimally Invasive Treatments

AI-powered robotic systems will perform surgical procedures with unprecedented precision, minimizing invasiveness and further promoting more rapid recovery and improved patient outcomes.

Expanded Telemedicine: The Era of Virtual Nursing Assistants

Ai’s growth in telemedicine will expand virtual care, providing a chance for more patients to have timely consultations and treatments within the confines of their homes.

Clinical Trial Research: Accurate Outcomes Are Targeted

AI streamlines and optimizes the clinical trials process, from collecting medical information and patient recruitment to monitoring drug efficacy and investigation report analysis. AI also provides evidence-based suggestions for addressing risks related to specific compounds.

Conclusion

The future of healthcare will be around technologies, such as AI, ML, Natural Language Processing (NLP), RPA, Deep Learning, Generative AI, and the most recent evolution, Agentic AI, along with ServiceNow.

With new discoveries coming to revolutionize patient care and medical practices, AI will be the center for innovation and efficacy. Healthcare companies can confidently invest in cutting-edge AI for the design and development of various applications, such as fraud detection apps, audit and compliance management apps, transaction management apps, appointment scheduling apps, administrative applications, telemedicine apps, health monitoring apps, and more.

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Topics: Artificial Intelligence, AI in Healthcare

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