More than 5,000 enterprise customers worldwide use ServiceNow to drive their digital transformation. Making work, work better for people, ServiceNow transforms the old manual ways of working into modern digital workflows, so employees and customers have fast, simple, easy access to get what they need, when they need it. At Knowledge19, the best and brightest customers gather to share how artificial intelligence has transformed the way they work.
Digitize Your Workflows
Unlock the potential of Knowledge. ServiceNow brings digital workflows that create great user experiences and unleash productivity for employees and the enterprise. The complexity of work is easily simplified by using a single enterprise cloud platform, like The Now Platform: the intelligent and intuitive cloud platform for work. You can choose from a variety of workflows or build your own apps.
With a constantly increasing need to stay competitive while leading the growth of innovation, Digital Transformation is in the limelight for CIOs of global organizations. By leveraging artificial intelligence in service management, you can enhance the customer experience, reduce the total cost of ownership and improve operational efficiencies.
With Artificial Intelligence being one of the key focus areas at an organization level, Infosys has leveraged its deep experience in executing AI engagements for several clients across the globe.
Interested in learning more on how you can leverage AI at Knowledge19, click here!
Accelerate the Future of Service
Everywhere you look, new is happening. Diversified is happening. From web-based ride-sharing to robotics and AI, digital technologies and human innovation are developing brand new ways to get things done- from commutes and colleagues, to work types and how goals are being accomplished. Yet with all the benefits transformation has to offer, resistance to change persists. The future of Human Resources demands major reconstruction.
Some main benefits from utilizing AI:
- Avoid regulatory and ethical issues
- Optimize AI through control and collaboration
- Create a robust AI quality assurance process
- Harness the power of AI to deliver real business value
So, what’s next for IT operations? How can the ServiceNow Platform help automate time-consuming operational tasks and proactively accelerate resolution? Find out how at the Now on Now sessions at Knowledge19. Discover how ServiceNow implements artificial intelligence and the power of the ServiceNow Platform to resolve problems before they even happen. Learn the insight needed to transform from traditional IT operations to an AI-driven solution.
When people work better, business works better.”
Stop Bad Data Before It Starts
In the 1970s and 1980s, orchestras had a problem. Even the most acclaimed had 10% or fewer women. Over the past 30 years, however, they’ve made major improvements in gender composition by implementing one simple change: blind auditions. Putting a screen between orchestral judges and prospects caused musicians to be selected solely based on the quality of their performance.
This type of offline bias shares similarities with the growing issue of algorithmic bias in the digital world. Although artificial intelligence and machine learning increasingly influence how digital products and systems work and the results they recommend, they’re only as good as the data that goes into them. Bad data leads to bias.
At Knowledge19, ServiceNow goes above and beyond expectations of digital transformation. Industry experts and technologists address these biases in algorithms and actions that you can take to advance technology that is typically blind to bias. Learn to leverage AI in service management to enhance customer experience, reduce cost and improve operational efficiencies. Knowledge19 is the center of now and next, ready to lead you on a straight that to success.
Click here, to view the content catalog for more information on all current sessions at Knowledge19.