“CICD” has been familiar for a couple of years now, but what does is it truly mean? Is it just continuous integration and continuous deployment? CICD is how fast code is moved between environments for enterprise users. IntegrationHub is one plugin that is growing widely in ServiceNow. This plugin offers both pre-build integrations for quick and easy ways of developing custom integrations by the usage of common protocols and package integration actions into user-friendly, reusable actions for use in Flow Designer.
To ensure a smooth integration process with IntegrationHub, understanding Flow Designer and why enterprises use Flow Designer with IntegrationHub is mandatory.
Flow Designer is a ServiceNow plugin that enables process automation capabilities in a user-friendly design environment. This plugin is not just specific to developers, it also allows even “process owners” to automate approvals, tasks, notifications, and record operations without writing any code. This acts as a helping hand to share the workloads of developers.
Workflows automation requires integration of different applications, services, platforms, and data. The integration often becomes complex if the applications belong to legacy systems or apps. To simplify the integration process with robust integration solutions, ServiceNow platform offers IntegrationHub.
ServiceNow IntegrationHub takes a load off of the development teams by permitting them to focus more on business logic than draining their efforts in the integration process. The IntegrationHub enables the development teams to extend service flows in the Flow Designer to any third party service and generate end to end integration, thereby resulting in hassle free digital workflows.
IntegrationHub is enabled with a separate subscription and requires Flow Designer to be installed too. In other terms IntegrationHub is an extension of Flow Designer that enables integrations with 3rd party APIs. The term “spoke” in IntegrationHub is used to refer to packaged integrations.
“Action” is a capability of Flow Designer that will be used in IntegrationHub too. The ServiceNow Action Designer environment allows users to create and edit actions by defining inputs and adding action steps.
A subscription to IntegrationHub adds Payload Builder, REST, PowerShell, and SOAP steps to the menu of available steps. (Payload Builder enables the creation of name-value pairs in JSON and XML.
Refer to the below video for details on how to re-create reusable integrations with ServiceNow IntegrationHub.
ServiceNow Orchestration is a powerful system for managing IT and business processes quickly and reliably by automating simple and complex tasks on remote services, servers, applications, and hardware. There are cases where Orchestration needs to be used instead of IntegrationHub. These instances include: