The global pandemic COVID-19 has changed the entire world and the way we live, the way we work, and the places we work. After a long battle over COVID-19, federal agencies have loosened regulations so businesses can carry on regular business operations in their physical offices. Businesses are working hard on planning their return-to-work strategy.
Looking at the gravity at which pandemic is affecting the population any violation of safety measures could have a catastrophic effect. So, the biggest challenge for businesses here is how to ensure and monitor the safety of workplaces and employees. Moreover, companies with physical offices in different locations need to adhere to regional, state, and country regulations. V-Soft expanded the ServiceNow suite of apps to keep your team safe and healthy as you return to work. As a trusted ServiceNow Partner, V-Soft can help you get these apps up and running.
What is the ServiceNow Safe Workplace App Suite?
Employees are skeptical and apprehensive about how safe it is to return to work. In this situation, returning to the workplace requires businesses to come up with flexible and cross-functional workplace strategies that boost morale and instill trust in employees. This is exactly what the ServiceNow Safe Workplace Apps suite aims to do.
ServiceNow CEO Bill McDermott emphasized this fact. “Let’s get the world healthy, safe and back to the workplace. ServiceNow is helping companies manage the complex workflows required to keep employees healthy and workplaces safe. The ServiceNow Safe Workplace app suite and dashboard are engineered to make returning to the workplace, work for everyone."
Understanding the Safe Workplace Apps
The Safe Workplace app suite provides four apps and a dashboard to support businesses to manage and monitor all critical steps taken to assess and guarantee employee health and safety. The app suite has two categories, one focused on employees and others on the workplace:
- Workforce Readiness Apps
- Employee Readiness Survey
- Employee Health Screening
- Workplace Readiness Apps
- Workplace PPE Inventory Management
- Workplace Safety Management
1. Workforce Readiness Apps
Employee Readiness Survey App
The Employee Readiness Survey App facilitates businesses to assess and understand an employee’s degree of readiness to return to the physical offices or workplace by conducting a series of surveys with a set of questions and capturing their responses from employees. Based on the survey responses, companies can formulate the suitable action plan to gain the trust of employees and have a hassle-free return to work.
Figure: Employee Readiness Survey App
Employee Health Screening App
The health and safety of the workforce is a top priority now. Social distancing and Personal Protection Equipment (PPE) is the key to fight COVID-19. Apart from these, companies should also adhere to federal agency safety standards and regulations. To achieve this, employees entering the office space, can use the Employee Health Screening App. Organizations can scan the employee to make sure they are following safety procedures. Using the application’s dashboard, businesses can record and monitor workplace trends and accordingly prepare guidelines for facility management teams.
Figure: Employee Health Screening App
2. Workplace Readiness Apps
Workplace Safety Management
To build trust and confidence in the workplace, workplace safety management is key. Businesses need to carry on activities like distancing employee workspaces, conducting workspace sanitization efforts, and so on. The Workplace Safety Management App permits amenities and facilities supervisors to promptly organize the workplace.
Using this app, managers can designate safety activities to facility employees and schedule shifts and safety maintenance activities without any conflict with employee work schedules. The app's extensive dashboards provide real-time reports on data like employee shifts, workspace reservations, cleaning activity status and more. A report audits overall safety activities. 
Figure: Workplace Safety Management App Dashboard
Workplace PPE Inventory Management App
To ensure the safety of employees and the workplace, the PPE Inventory Management App facilitates businesses to administer PPE supplies to ensure the physical safety of their workforce located across different locations. The dashboards provide broader and in-depth insights into the real-time and historical inventory management data at each facility.
Figure: Workplace PPE Inventory Management App
V-Soft Digital Additional App Features
The V-Soft Digital team expanded the ServiceNow Safe workplace apps to include the following features.
- Automated process flows provide compliance and safety
- Interlinked process flows ensure employees complete every step of check-in
- Barcode scanning allows touch-free health screening and real time data storage
Safe Workplace Dashboard
The Safe Workplace Dashboard gathers all the data from the above apps and displays the results in one view. ServiceNow made it available for free for all ServiceNow clients. The dashboard offers data visualizations geographically in the form of a map, prepared by accumulating data on infections in each region. This permits businesses to have a meticulous understanding of the status of infections in each workplace and surrounding regions, based on this analysis workforce and workplace safety procedures can be altered.
Figure: Safe Workplace Dashboard
