Information Technology - Blog V-Soft Consulting

Make ServiceNow Mobile with a Custom Mobile App for Your Business

Written by Mariah McCrea | May 16, 2018 4:23:29 PM

Imagine the time wasted in a single day with a manual reporting process for technicians- taking pictures of 10,000 and more items and sending SD cards to another employee to have the job details cataloged. Eliminate this excruciating process to get a single task completed and build a mobile app for your technicians integrated with a ServiceNow-based automation system.

Allow V-soft to customize your mobile app designed with a seamless mobile experience powered by ServiceNow. With a native design, you can guarantee increased speed and reliability available for Android and IOS. No internet? No problem. Customized with offline capabilities, ServiceNow caches recent data so your app is always usable. Users can submit forms offline and they’ll be synced automatically when the device gets online.

How it Works

  • User submits a form
  • That form is uploaded to a local database
  • No internet? App actively monitor devices internet state
  • With internet, actions are saved to ServiceNow and updated to local database

Complete Customization

V-Soft strives to be two steps ahead of the customer when it comes to putting ServiceNow into action on their mobile devices. Clients can reach out to V-Soft with any requirements or concerns on ServiceNow whether for customization, maintenance or application development, and we are there to provide top level support.

Let your creativity flow with distinct customization for you mobile app. From logos, colors, white labels and branding, design the user experience you see fit. Add actionable push notifications to drive productivity and tailor-made interactive reports to retain more of your users. Static and/or non-ServiceNow pages, like Chatbot, About, Terms of Use, Contact Info, etc. add more depth to your mobile app and allow users to learn more about your company and all you offer.

 

It’s critical for information to be in real-time and without delay. There’s nothing worse than a user coming across documents that aren’t updated. With the dynamic of urgency, any change in the ServiceNow back-end can reflect immediately on the mobile app, with no additional management required for app deployment. This eliminates any possibility for missing significant information after updates.

Coupled with flexibility, ServiceNow has the tools needed to take your company’s mobile application to the next level. V-Soft’s expertise combined with ServiceNow mobile development brings a smooth integration from web to mobile-an intuitive user experience that’s easy to use, with no learning curve and drives higher adoption that’s built for ServiceNow. Start building your mobile app, today!