---
title: Why You Need a ServiceNow HRSD Implementation, Even With HCMs
description: Explore why ServiceNow HRSD Implementation is the choice for streamlining HR services delivery even though organizations are using conventional HCMs.
image: https://blog.vsoftconsulting.com/hubfs/HRSuit_Sized.jpg
---

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- What We Do
  
  ###### ENTERPRISE INTELLIGENCE
  
    - [AI & Process Intelligence](https://www.vsoftconsulting.com/expertise/ai-process-intelligence/)
    - [Forward Deployed Engineering](https://www.vsoftconsulting.com/expertise/forward-deployed-engineering/)
    - [Data & Analytics](https://www.vsoftconsulting.com/expertise/data-analytics/)
    - [Enterprise Integrations](https://www.vsoftconsulting.com/expertise/enterprise-integrations/)

  ###### OPERATIONAL ORCHESTRATION
  
    - [ServiceNow Ecosystem](https://www.vsoftconsulting.com/expertise/servicenow/)
    - [Salesforce Solutions](https://www.vsoftconsulting.com/expertise/salesforce/)
    - [App Engineering](https://www.vsoftconsulting.com/expertise/application-engineering/)

  ###### RESILIENT INFRASTRUCTURE
  
    - [Enterprise Connectivity](https://www.vsoftconsulting.com/expertise/enterprise-connectivity/)
    - [Electronic Security & AV](https://www.vsoftconsulting.com/expertise/electronic-security-av/)
    - [Managed IT Systems](https://www.vsoftconsulting.com/expertise/managed-it-systems/)

  ###### TALENT & CAPACITY
  
    - [Managed Talent Pods](https://www.vsoftconsulting.com/expertise/managed-talent-pods/)
    - [Specialized Tech Staffing](https://www.vsoftconsulting.com/expertise/specialized-tech-staffing/)
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  ###### Company
  
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    - President’s corner
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    - [Careers](https://www.vsoftconsulting.com/careers/)
    - [Contact Us](https://www.vsoftconsulting.com/contact/)

  ###### Locations
  
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    - [Noida, IN](https://www.vsoftconsulting.com/noida/)
- Technologies
  
  ###### Technologies
  
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- More
  
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BLOG

# Why You Need a ServiceNow HRSD Implementation, Even With HCMs

August 2, 2024

 *Michael-Ross*

Share it on

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Even if you already use a Human Capital Management (HCM) system such as Oracle or Workday, **ServiceNow's service management tools can help your company come together to work more smoothly and efficiently.**

## Why Would I Still Need ServiceNow Implementation if I Already Use an HCM?

HR Service management integration from ServiceNow doesn't replace your HCM. It does, however, "integrate, compliment, augment, couple, and any other word that describes *'working together'* to dramatically make things better. ServiceNow integration with HCM or Workday gives you visibility and control of the work you are already doing, probably via email," [according to ServiceNow's expert](https://servicematters.servicenow.com/need-service-management-already-use-hcm/), Jen Stroud.

Stroud goes on to explain ServiceNow's integration process with HCMs, "Systems like Workday, SuccessFactors, or Oracle are the system of record for HR, which means these systems hold all of the core HR data for the company. ServiceNow HRSD implementation acts as the system of engagement for shared HR services— basically orchestrating across different departments and specializing in case management, workflows, portals and service catalogs. "Simply put, if there is a request or fulfil task in the HR function, that's where ServiceNow comes in. 

> *Many companies are already using ServiceNow for their IT service management needs. Extending it to HR is a natural step to providing employees with high-quality service experience. Service management software works with your HR system of record to streamline your HR services across the company."*
> 
> \- Jen Stroud, ServiceNow

## ServiceNow HRSD Implementation, Onboarding and a Simple Interface, Oh My!

[ServiceNow](https://www.vsoftconsulting.com/expertise/servicenow/) HRSD implementation can help your company with onboarding tasks that may eat up valuable time. Accordingly, with ServiceNow workday integration, organizations can automatically update the HR systems and reduce manual intervention.

It starts with a request that service management can break down, "such as getting a workspace, credit card, security access, and phone – and then distributes these to the different departments for approval and action. It then tracks the status of each activity and automatically reminds people if they’re behind schedule," according to our friend, Jen.

If something goes wrong, the activity is automatically escalated so that the problem can be fixed. This can eliminate some manual processes entirely. Service management can do things such as:

- Create email accounts.
- Update HR systems automatically.
- Update finance systems automatically.

But, is ServiceNow hard to learn to use? According to Jen, not at all! She says, "ServiceNow was designed in such a way to make configuration easy and manageable by someone who doesn’t have an IT background. Many HR teams are experiencing the power of being able to more closely manage their service delivery and customize the ServiceNow HRSD platform based on their experience and feedback from employees. They are not standing in line to get help for every single change they want to make. **This is empowering for HR.**"

[![service now integration](https://blog.vsoftconsulting.com/hs-fs/hubfs/servicenowblog.jpg?width=770&height=513&name=servicenowblog.jpg)](https://servicematters.servicenow.com/need-service-management-already-use-hcm/)

IT and HR departments need to work together for a successful ServiceNow implementation and its integration with HRSD and HCM systems. The ServiceNow HRSD platform can give resources self-service options and assist HR in streamlining end-to-end HR service delivery, freeing up everyone's time to tackle the big stuff!

## Consult An Expert

Still have more questions? [Discover More](https://info.vsoftconsulting.com/free-servicenow-advice) on a free 30-minute consultation with one of our experts on ServiceNow integration and implementation services.

[![Practical Guide to HR Service Delivery](https://no-cache.hubspot.com/cta/default/1629777/3d59da11-56c3-4ad4-a6e6-83f27c4a9498.png)](https://cta-redirect.hubspot.com/cta/redirect/1629777/3d59da11-56c3-4ad4-a6e6-83f27c4a9498)

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chatbots](https://blog.vsoftconsulting.com/blog/topic/ai-chatbots) [Awards](https://blog.vsoftconsulting.com/blog/topic/awards) [GRC](https://blog.vsoftconsulting.com/blog/topic/grc) [HR Onboarding Automation](https://blog.vsoftconsulting.com/blog/topic/hr-onboarding-automation) [IT Jobs](https://blog.vsoftconsulting.com/blog/topic/it-jobs) [IT Service Management](https://blog.vsoftconsulting.com/blog/topic/it-service-management) [Information Technology](https://blog.vsoftconsulting.com/blog/topic/information-technology) [Internet of Things](https://blog.vsoftconsulting.com/blog/topic/internet-of-things) [Performance Analytics](https://blog.vsoftconsulting.com/blog/topic/performance-analytics) [ServiceNow PA](https://blog.vsoftconsulting.com/blog/topic/servicenow-pa) [ServiceNow SecOps](https://blog.vsoftconsulting.com/blog/topic/servicenow-secops) [ServiceNow Update](https://blog.vsoftconsulting.com/blog/topic/servicenow-update) [Software Developer](https://blog.vsoftconsulting.com/blog/topic/software-developer) [V-Soft Family](https://blog.vsoftconsulting.com/blog/topic/v-soft-family) [servicenow implmentation](https://blog.vsoftconsulting.com/blog/topic/servicenow-implmentation) [API Testing](https://blog.vsoftconsulting.com/blog/topic/api-testing) [AWS Mobile Solutions](https://blog.vsoftconsulting.com/blog/topic/aws-mobile-solutions) [Automation Software](https://blog.vsoftconsulting.com/blog/topic/automation-software) [Business Intelligence](https://blog.vsoftconsulting.com/blog/topic/business-intelligence) [Chatbotdevelopment](https://blog.vsoftconsulting.com/blog/topic/chatbotdevelopment) [Cloud Management](https://blog.vsoftconsulting.com/blog/topic/cloud-management) [Cloud migration](https://blog.vsoftconsulting.com/blog/topic/cloud-migration) [Computer](https://blog.vsoftconsulting.com/blog/topic/computer) [Continious Integration](https://blog.vsoftconsulting.com/blog/topic/continious-integration) [Covid-19](https://blog.vsoftconsulting.com/blog/topic/covid-19) [Custom Application Development](https://blog.vsoftconsulting.com/blog/topic/custom-application-development) [Cybersecurity Threat Intelligence](https://blog.vsoftconsulting.com/blog/topic/cybersecurity-threat-intelligence) [Deep Learning](https://blog.vsoftconsulting.com/blog/topic/deep-learning) [Employer](https://blog.vsoftconsulting.com/blog/topic/employer) [Golf Scramble](https://blog.vsoftconsulting.com/blog/topic/golf-scramble) [HR](https://blog.vsoftconsulting.com/blog/topic/hr) [Health Care Industry](https://blog.vsoftconsulting.com/blog/topic/health-care-industry) [Higher Education](https://blog.vsoftconsulting.com/blog/topic/higher-education) [IT Job Seekers](https://blog.vsoftconsulting.com/blog/topic/it-job-seekers) [IT in Healthcare](https://blog.vsoftconsulting.com/blog/topic/it-in-healthcare) [ITOM](https://blog.vsoftconsulting.com/blog/topic/itom) [Knowledge17](https://blog.vsoftconsulting.com/blog/topic/knowledge17) [Knowledge19](https://blog.vsoftconsulting.com/blog/topic/knowledge19) [Mule 4](https://blog.vsoftconsulting.com/blog/topic/mule-4) [NLP](https://blog.vsoftconsulting.com/blog/topic/nlp) [Process Mining](https://blog.vsoftconsulting.com/blog/topic/process-mining) [Selenium](https://blog.vsoftconsulting.com/blog/topic/selenium) [Selenium Testing Tool](https://blog.vsoftconsulting.com/blog/topic/selenium-testing-tool) [ServiceNow Madrid](https://blog.vsoftconsulting.com/blog/topic/servicenow-madrid) [ServiceNow Security](https://blog.vsoftconsulting.com/blog/topic/servicenow-security) [Tech Company](https://blog.vsoftconsulting.com/blog/topic/tech-company) [Tech Trends](https://blog.vsoftconsulting.com/blog/topic/tech-trends) [Technology in Healthcare](https://blog.vsoftconsulting.com/blog/topic/technology-in-healthcare) [data](https://blog.vsoftconsulting.com/blog/topic/data) [AI Operations](https://blog.vsoftconsulting.com/blog/topic/ai-operations) [AI for Manufacturing](https://blog.vsoftconsulting.com/blog/topic/ai-for-manufacturing) [AI for business](https://blog.vsoftconsulting.com/blog/topic/ai-for-business) [AI in Healthcare](https://blog.vsoftconsulting.com/blog/topic/ai-in-healthcare) [AI in Oil and Gas](https://blog.vsoftconsulting.com/blog/topic/ai-in-oil-and-gas) [AI innovations](https://blog.vsoftconsulting.com/blog/topic/ai-innovations) [Augmented Reality](https://blog.vsoftconsulting.com/blog/topic/augmented-reality) [Automation By Any Means](https://blog.vsoftconsulting.com/blog/topic/automation-by-any-means) [Big Data Analytics](https://blog.vsoftconsulting.com/blog/topic/big-data-analytics) [Blockchain](https://blog.vsoftconsulting.com/blog/topic/blockchain) [Blog](https://blog.vsoftconsulting.com/blog/topic/blog) [Cloud Connectivity](https://blog.vsoftconsulting.com/blog/topic/cloud-connectivity) [Data Governance](https://blog.vsoftconsulting.com/blog/topic/data-governance) [Dell Boomi](https://blog.vsoftconsulting.com/blog/topic/dell-boomi) [Digital workplace](https://blog.vsoftconsulting.com/blog/topic/digital-workplace) [Enterprise Chatbots](https://blog.vsoftconsulting.com/blog/topic/enterprise-chatbots) [Enterprise Mobility](https://blog.vsoftconsulting.com/blog/topic/enterprise-mobility) [Event Apps](https://blog.vsoftconsulting.com/blog/topic/event-apps) [Finance And Accounting](https://blog.vsoftconsulting.com/blog/topic/finance-and-accounting) [Financial Services](https://blog.vsoftconsulting.com/blog/topic/financial-services) [HR Service Delivery](https://blog.vsoftconsulting.com/blog/topic/hr-service-delivery) [Human Resources](https://blog.vsoftconsulting.com/blog/topic/human-resources) [Hybrid Cloud Computing](https://blog.vsoftconsulting.com/blog/topic/hybrid-cloud-computing) [Hyper Automation](https://blog.vsoftconsulting.com/blog/topic/hyper-automation) [IT Cost reduction](https://blog.vsoftconsulting.com/blog/topic/it-cost-reduction) [ITSM Implementation](https://blog.vsoftconsulting.com/blog/topic/itsm-implementation) [Insurance](https://blog.vsoftconsulting.com/blog/topic/insurance) [IoT application](https://blog.vsoftconsulting.com/blog/topic/iot-application) [IoT transformation](https://blog.vsoftconsulting.com/blog/topic/iot-transformation) [Knowledge16](https://blog.vsoftconsulting.com/blog/topic/knowledge16) [Legacy Modernization](https://blog.vsoftconsulting.com/blog/topic/legacy-modernization) [Metaverse](https://blog.vsoftconsulting.com/blog/topic/metaverse) [Microsoft](https://blog.vsoftconsulting.com/blog/topic/microsoft) [Mule 3](https://blog.vsoftconsulting.com/blog/topic/mule-3) [Project Management](https://blog.vsoftconsulting.com/blog/topic/project-management) [Quality Assurance](https://blog.vsoftconsulting.com/blog/topic/quality-assurance) [Ransomware](https://blog.vsoftconsulting.com/blog/topic/ransomware) [Retail Industry](https://blog.vsoftconsulting.com/blog/topic/retail-industry) [ServiceNow ITSM integration](https://blog.vsoftconsulting.com/blog/topic/servicenow-itsm-integration) [ServiceNow London](https://blog.vsoftconsulting.com/blog/topic/servicenow-london) [ServiceNow Mobile app](https://blog.vsoftconsulting.com/blog/topic/servicenow-mobile-app) [Staffing Company](https://blog.vsoftconsulting.com/blog/topic/staffing-company) [Test Automation](https://blog.vsoftconsulting.com/blog/topic/test-automation) [Testing](https://blog.vsoftconsulting.com/blog/topic/testing) [Thermal Cameras](https://blog.vsoftconsulting.com/blog/topic/thermal-cameras) [UiPath](https://blog.vsoftconsulting.com/blog/topic/uipath) [AI for Restaurants](https://blog.vsoftconsulting.com/blog/topic/ai-for-restaurants) [AI in Office Automation](https://blog.vsoftconsulting.com/blog/topic/ai-in-office-automation) [AWS Cloud Adoption Framework](https://blog.vsoftconsulting.com/blog/topic/aws-cloud-adoption-framework) [AWS DynamoDB](https://blog.vsoftconsulting.com/blog/topic/aws-dynamodb) [AWS Lambda](https://blog.vsoftconsulting.com/blog/topic/aws-lambda) [Agent Intelligence](https://blog.vsoftconsulting.com/blog/topic/agent-intelligence) [Azure](https://blog.vsoftconsulting.com/blog/topic/azure) [BYOD](https://blog.vsoftconsulting.com/blog/topic/byod) [Back to Work Strategy](https://blog.vsoftconsulting.com/blog/topic/back-to-work-strategy) [Business IT Solutions](https://blog.vsoftconsulting.com/blog/topic/business-it-solutions) [Business Mobile Applications](https://blog.vsoftconsulting.com/blog/topic/business-mobile-applications) [Business Processes Automation](https://blog.vsoftconsulting.com/blog/topic/business-processes-automation) [CRM](https://blog.vsoftconsulting.com/blog/topic/crm) [Chatbot Development](https://blog.vsoftconsulting.com/blog/topic/chatbot-development) [Cloud Optimization](https://blog.vsoftconsulting.com/blog/topic/cloud-optimization) [Data Integration](https://blog.vsoftconsulting.com/blog/topic/data-integration) [Data Visualization](https://blog.vsoftconsulting.com/blog/topic/data-visualization) [Data and Analytics](https://blog.vsoftconsulting.com/blog/topic/data-and-analytics) [Data visualization and Analytics](https://blog.vsoftconsulting.com/blog/topic/data-visualization-and-analytics) [Denver](https://blog.vsoftconsulting.com/blog/topic/denver) [DevOps](https://blog.vsoftconsulting.com/blog/topic/devops) [Digital Business](https://blog.vsoftconsulting.com/blog/topic/digital-business) [Disaster Management](https://blog.vsoftconsulting.com/blog/topic/disaster-management) [Field Service Automation](https://blog.vsoftconsulting.com/blog/topic/field-service-automation) [Field Service Management](https://blog.vsoftconsulting.com/blog/topic/field-service-management) [GSA](https://blog.vsoftconsulting.com/blog/topic/gsa) [Government](https://blog.vsoftconsulting.com/blog/topic/government) [Government 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in Manufacturing](https://blog.vsoftconsulting.com/blog/topic/iot-in-manufacturing) [Legacy Migration](https://blog.vsoftconsulting.com/blog/topic/legacy-migration) [Mist](https://blog.vsoftconsulting.com/blog/topic/mist) [Mobile App Testing](https://blog.vsoftconsulting.com/blog/topic/mobile-app-testing) [Mobile Web](https://blog.vsoftconsulting.com/blog/topic/mobile-web) [Native Applications](https://blog.vsoftconsulting.com/blog/topic/native-applications) [News](https://blog.vsoftconsulting.com/blog/topic/news) [Oil and Gas Industry](https://blog.vsoftconsulting.com/blog/topic/oil-and-gas-industry) [Onboarding](https://blog.vsoftconsulting.com/blog/topic/onboarding) [Onboarding Automation](https://blog.vsoftconsulting.com/blog/topic/onboarding-automation) [PPM](https://blog.vsoftconsulting.com/blog/topic/ppm) [Parsec ServiceNow](https://blog.vsoftconsulting.com/blog/topic/parsec-servicenow) [Progressive Web Apps](https://blog.vsoftconsulting.com/blog/topic/progressive-web-apps) [Quebec Release New features](https://blog.vsoftconsulting.com/blog/topic/quebec-release-new-features) [RCDD](https://blog.vsoftconsulting.com/blog/topic/rcdd) [RESTAPI](https://blog.vsoftconsulting.com/blog/topic/restapi) [RPA Provider](https://blog.vsoftconsulting.com/blog/topic/rpa-provider) [RPA in Finance and accounting](https://blog.vsoftconsulting.com/blog/topic/rpa-in-finance-and-accounting) [RPA vendor](https://blog.vsoftconsulting.com/blog/topic/rpa-vendor) [Recruiting](https://blog.vsoftconsulting.com/blog/topic/recruiting) [SaaS Cloud Platform](https://blog.vsoftconsulting.com/blog/topic/saas-cloud-platform) [ServiceNow AI search](https://blog.vsoftconsulting.com/blog/topic/servicenow-ai-search) [ServiceNow AIOps](https://blog.vsoftconsulting.com/blog/topic/servicenow-aiops) [ServiceNow ITAM](https://blog.vsoftconsulting.com/blog/topic/servicenow-itam) [ServiceNow ITBM](https://blog.vsoftconsulting.com/blog/topic/servicenow-itbm) [ServiceNow Implementation Services](https://blog.vsoftconsulting.com/blog/topic/servicenow-implementation-services) [ServiceNow IntegrationHub](https://blog.vsoftconsulting.com/blog/topic/servicenow-integrationhub) [ServiceNow Performance Analytics](https://blog.vsoftconsulting.com/blog/topic/servicenow-performance-analytics)

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