Digital transformation is the key for businesses to progress in the experience-as-a-service economy. In this journey, legacy IT Service Management (ITSM)...
Over eight days, ServiceNow packed more than 500 sessions, keynotes, and workshops into the digital Knowledge 2021 experience. Here are the top themes and...
With a rise in IT infrastructure and a dispersed workforce, the workload of the IT service desk has increased immensely. Managing employees and IT service...
As organizations continue their digital transformation journey and adopt new technologies, IT Service Management has become an indispensable part of every...
Technology is ever-changing at a lightning-fast pace. Technology experts have increased collaborations and productivity but keeping up with the evolution...
Companies have been struggling with legacy IT request management for years. In the era where automation is a must for enterprises, IT departments must...
