VERA: Your Virtual HR Assistant

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With only a few staff members, being an HR professional means that you must manage time in an effective competent manner. It may seem that HR departments often deal with administrative tasks that don’t take much effort to do, in truth these tasks require a high level of knowledge, concentration and take up a lot of time in a single day.

Being that Human Resources is a key player in the success of any business, tasks can continue to pile up and relying on automation could be the best way to unload the burden. Today, technology and its continuous expansions are here to make our jobs easier and quicker. For a workforce always on the move, having technology that requires little hands-on interactions could change the pace of your day-to-day duties- in and outside of HR.

The Game Changer

You witnessed this technology spread like wildfire through the consumer world with Amazon Echo, Google Home, Alexa and now VERA. This voice-activated digital assistant is coming to your office! VERA is a multi-platform voice-enabled service with AI technology that allows interaction with any enterprise system by the sound of your voice. VERA controllers will create/connect your business automation network giving you the power to “speak into existence” by a single command.

Gartner predicted that by 2020, users will complete 30 percent of web browsing and purchasing without a screen. Instead, they will use voice search and audio-centric technologies to access information. This eliminates time consuming tasks and room for human error when applied to everyday work tasks from HR, board room meetings, sales, healthcare- you name it.

With the vivacious evolution of today’s business, we need to advance the workplace with concrete digital assistant technologies that are smart, prognostic, and capable of learning. With the power of machine learning, natural language processing (NLP), and predictive analytics VERA goes beyond commands and offers recommendations about next steps in particular situations, provides knowledge on solutions, and guides workflows- all in a comprehensive conversational user experience.

Make Vera Your Own

Customize VERA to any settings you like and provide first-level support to your employees with a rage of simple to complex tasks. Not only is VERA a cost-effective solution that provides an outstanding employee experience, VERA can also take on day-to-day administrative tasks to support the Human Resources team with:

  • 24/7 personalized support to your employees
  • Assist with on-boarding new employees and answering common questions
  • Facilitating teamwork between the human HR team members and their virtual assistant-VERA providing impeccable service and support experiences

Designed to Give, Not Take

It’s been mentioned time and time again, the fear that technology will takeover in our workforce and leave millions out of jobs- like digital assistants. A study from Pew Research in 2017 found that 72 percent of Americans are concerned about a future where AI and robots will occupy the jobs that they currently hold. Companies need technologies that allow them to be at the limelight of this technology shift, but developers are not creating technologies like digital assistants to replace our positions. Alternatively, their goal is to amplify our productivity and capabilities to eliminate the extended time put into data, time logging, budgeting, research logistics, on-boarding, etc.

A separate Gartner study predicted that in 2021, AI augmentation will generate $2.9 trillion is business values and regain 6.2 billion hours of office productivity. With the power of machine learning and AI, VERA can improve accuracy and cut down time consumed by solving issues, giving employees more time from productivity, creative thinking and reaching higher-level results.

HR processes are more complex than filing papers and serving employee requests. The future of employee experiences rely on HR automation and technologies like VERA-designed to accommodate your every day work loads- that transact real-language conversations with users powered by AI and machine learning. The future of virtual assistants is here!

VERA - Voice Assistant

Topics: HR Automation, Main, VERA, Technology, HR Hero

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