V-Soft's Corporate Headquarters

101 Bullitt Lane, Suite #205
Louisville, KY 40222

TOLL FREE: 844.425.8425
FAX: 502.412.5869

Denver, Colorado

6400 South Fiddlers Green Circle Suite #1150
Greenwood Village, CO 80111

TOLL FREE: 844.425.8425

Chicago, Illinois

5215 Old Orchard Road Suite #950
Skokie, IL 60077

TOLL FREE: 844.425.8425

Madison, Wisconsin

8401 Greenway Boulevard Suite #100
Middleton, WI 53562

TOLL FREE: 844.425.8425

Harrisburg, Pennsylvania

4813 Jonestown Road Suite #103
Harrisburg, PA 17109

TOLL FREE: 844.425.8425

Atlanta, Georgia

1255 Peachtree Parkway Suite #4201
Cumming, GA 30041

TOLL FREE: 844.425.8425

Cincinnati, Ohio

Spectrum Office Tower 11260
Chester Road Suite 350
Cincinnati, OH 45246

Email: sales@vsoftinfrastructure.com
Phone: 513.771.0050

Toronto, Canada

1280 Finch ave w suite 312 toronto, Ontario M3J3K6

TOLL FREE: 844.425.8425

Hyderabad, India

Incor 9, 3rd Floor, Kavuri Hills
Madhapur, Hyderabad – 500033 India

PHONE: 040-48482789

Bangalore, India

3rd Stage Behind Hotel Leela Palace
Kodihalli, Bangalore - 560008 India

What Not to Miss at the ServiceNow Knowledge18 Conference

servicenow work at lightspeed

Knowledge18 is a one-stop event at the intersection of now and next. It is the next installment of ServiceNow’s immense five-day conference with over 300 breakout sessions and 120 hands-on labs to put you and your company on the path to lasting success. This year’s conference will be held in Las Vegas, NV from May 7 through May 10.

According to the Knowledge18 website, 15,000 attendees are expected to be at Knowledge18, presenting conference-goers with a great deal of opportunities for networking and talking to the pros in their fields. Get inspired by industry visionaries and get enthused for the future of work. Here’s what not to miss at the Knowledge18 conference.

Knowledge18 Sessions

Your success is at the center of Knowledge18. The networking and learning opportunities you’ll find translate into real-world results, and the breakout sessions at Knowledge are what it’s all about. To help you gain insight from a ServiceNow provider, many of these sessions are led by real ServiceNow customers. With 120 hands-on labs guided by one “guru” per 20 attendees, coming with questions and leaving with answers is how Knowledge18 enables you to master best practices that would take months to learn on your own. Here are a few sessions you don’t want to miss:

Improve HR Efficiency by Building a Culture of Knowledge

In this session, hear from Elisabeth Shelby and Andrea Brown, Manager of Global HR Solutions Knowledge Management, to develop strategy behind why building a culture of knowledge is important from day 1. Dive into details on how ServiceNow has changed the way they manage documentation, employee interactions, improve HR efficiency and overall employee satisfaction by providing them with the services they need.

Automate Your Business Processes for the 21st Century

Stephen Sikora hosts this session that will help you learn how a combination of unordinary ServiceNow capabilities and custom ServiceNow applications can turn your company processes a full 360 degrees for the better. Increase customer satisfaction by solving issues faster!

The AEGIS ServiceNow team was approached to see how we could help him run his business – challenge accepted and off we went. Within a short time his shop was almost fully automated. See what we did for our Legal Department along with other groups within AEGIS.”

-Stephen Sikora, Senior Credit Analyst

Goodbye Customization. Hello Jakarta!

The Jakarta release will introduce a whole new perspective to you company! In this breakout session, Stanley Toh will teach you how removing customization baggage and embracing new faster features will reduce maintenance effort and testing time spent on individual upgrades in the future. Walk away from this session with a brand-new way to modernize IT service management.

From SharePoint Processes to Consumer Friendly ServiceNow Applications

Are you needing a technology that’s configurable, flexible and easy to use? Speaker, David Hulsman maps out his organization’s journey of migrating dynamic workflows to a new platform, all while providing impeccable employee service to over 40,000 associates and successfully migrating over 100 processes that resulted in increasing productivity and customer satisfaction.

Looking for a new ServiceNow platform for your business? Click here to download a free ebook on ServiceNow Implementation!

Fundamentals of Application Development (2-Day Course)

In this hands-on 2-day course, you will utilize ServiceNow Application development processes to create an award-winning Loaner Equipment application developed to implement features for “shippable product” at the end of each content section. Digitize your business with these intelligent apps!


Get Tickets

If you are interested in attending Knowledge18, you're in luck! Click here for more information on how to attend this great conference.

Knowledge18 Links & Resources

Knowledge18 is the biggest event of the year for ServiceNow and could be a pivotal path to success for your business! Get inspired by industry visionaries at this five day conference and walk away with the right knowledge to make 2018 bigger and better than ever.

 Free ServiceNow Consultation

Topics: knowledge18, ServiceNow

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