The ServiceNow releases come with two new versions every year due to security issues and will give support to the current versions, as well as to the last...
Personalization is the key factor to drive customer engagement and retention. But, how can you use customer persona to predict what interests your...
Digital transformation brought a massive shift in business fundamentals, where the customer is king and consumerization of services is the key to the...
Finding the “right talent” is the goal for any staffing company. As hiring volume increases drastically, finding the right candidate in a limited time...
In the age of digital transformation, enterprises are experiencing unprecedented growth of data streams in multiple formats of enterprise systems. As data...
The enterprises are working hard in making service desk processes easy-to-access and be able to generate better user-experiences. With enterprise voice...
Cloud technology is pivotal to enterprise mobility and digitalization efforts due to its ability to offer innovations in driving operations at a much...
Despite having great success with SQL, most of the technology giants are moving towards NoSQL. NoSQL databases are becoming a major part of database...
In this globalized digital environment, Digital transformation is crucial for the financial services industry. The financial space is constantly hindered...
Companies are beginning to realize that employees are the key to having a competitive edge. To ensure better workplace environments for employees, and in...
