Chatbots have become a fundamental part of many businesses, regardless of industry. Powered by Artificial Intelligence, the application of chatbots is not...
Unreliable Customer Service Management (CSM) with manual grievance handling leads to errors in tracking information and in turn increases response times...
Konrad Konarski, V-Soft's AI & IoT Practice head, shared the evolution of V-Soft's AItechnologies and offerings with end-users and clients at the recent ...
The V-Soft Digital team provides compelling solutions to our clients. One such solution is the ServiceNow VERA chatbot integration for a leading appliance...
With chatbots empowered by artificial intelligence (AI) capabilities, they are more than just Q&A systems with predefined responses based on keywords....
In the AI Innovation Consortium's Back to Business with AI virtual event, a panel of C-level executives gathered to discuss and answer some insightful...
The 2020 global pandemic COVID-19 forced businesses to act quickly to ensure the safety of their workforce. Many businesses closed temporarily or...
As businesses across the globe have been forced to quickly adapt to the effects of COVID-19, they're now tasked with the challenge of transitioning back...
People all over the world have been impacted by the COVID-19 virus either medically, financially or mentally. The Pandemic has created a lack of basic...
Health crises and natural disasters are the biggest challenges to humankind. Research by Aon plc estimates that in 2019, global economic losses due to...
