With 85% of the customer service interactions to be automated by chatbots (as per Gartner), chatbots are expected to play a significant role in innovating...
Some industries benefit more than others with building a chatbot for their website, but if yours is a small business, a chatbot is critical to your...
The digital landscape has changed the overall dynamics of customer behavior and necessitated banking, financial services and insurance (BFSI) industry...
The modern IT revolution is driven by an as-a-service economy, where service delivery experience matters the most. ServiceNow is one of the top players in...
The future of AI is at the sound of your voice. Setting up your devices and hubs from your business for automation is the first step to them running on...
ServiceNow has been driving the service revolution through innovative service delivery solutions, which in turn increase operational efficiencies for...
Chatbots are becoming more of main stream than ever before and although your industry may not appear to be adopting rest assured, your competitors will...
With HR roles transforming from passive to active strategic business partner, it is not easy to solve the challenges of a successful HR Automation plan,...
Witnessing the skills and intelligence the chatbots are equipping day-to-day, businesses have been quick enough to react in adopting chatbot applications...
HR teams have a more strategic role in overall business strategy than just serving employee requests. This fact is accepted by 73% of CEOs. But, HR teams...
