Cyber attacks aren’t just restricted to businesses alone as individuals are often the prime targets of hackers, as they are not equipped or educated...
There is a popular metaphor “data is the new oil,” which highlights the significance of data-driven decision-making. Today’s organizations are...
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The ServiceNow SPM (formerly ITBM) is about managing IT-as-a-business on its own. Strategic utilization of the IT can help the business to achieve...
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Witnessing the demand for speed, accuracy, and productivity in the overall service delivery process, intelligent automation is mandatory. To foster the...
In the era of digital customer service delivery processes, Service-as-an-Economy is driving the modern IT revolution. To help organizations better,...
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With increasing cybercrime losses, enterprises are investing massively in their cybersecurity infrastructure; which is projected to be $1 Trillion by...
The agile process adaptation in the software development process quickens the overall software development time, time-to-delivery (TTD), time-to-market...
Data is the key component of business logic and extracting meaningful intelligence out of the enormous amount of data. Reliable data insights is critical...
Cyber crimes victims are not limited to individuals as government and businesses are the top targets in today's world. PricewaterhouseCoopers research...
With 85% of the customer service interactions to be automated by chatbots (as per Gartner), chatbots are expected to play a significant role in innovating...
