In the globalized business environment, the cloud is pivotal to ensure agility and identical user experiences in business applications and service...
In today’s globalized business environment, offering better customer service stands out as the key competitive edge. In the era of consumerization and...
Service mapping is an important aspect of ServiceNow IT operational management (ITOM) process. Service mapping enables IT teams to optimize process...
Voice is changing the way humans and technology interact. In the Experience Economy, dedicated voice applications (like Siri and Cortona) and devices...
Internet of Things (IoT) has disrupted the information and communication technology sector and moves businesses toward a complete digital transformation....
There are many types of chatbots and assessing a company’s need for chatbot is entirely dependent on the business use case, specific requirements and...
Enterprise mobility is a strategic requirement to prosper in today's digitally empowered business environment. For the Enterprise to succeed a chatbot can...
Companies have been struggling with legacy IT request management for years. In the era where automation is a must for enterprises, IT departments must...
Every business in nearly every industry is trying to figure out how to leverage Artificial Intelligence to meet their business goals. Mobile applications...
Orchestration in ServiceNow is a powerful system for managing IT and business processes quickly and reliably by automating simple and complex tasks on...
