Automation has been playing a key role in transforming the manufacturing industry, from supply chain management (SCM) to logistics. So what does supply...
Cloud migration is a global trend, and more and more companies are shifting to cloud-based technology. After the pandemic hit the global market,...
Companies across the world are embracing digital transformation to stay competitive and evolve to meet customers’ changing needs and expectations. One...
Today, most businesses interact with customers using multiple channels and chatbots are among the most popular mediums of communication. Chatbots are...
Organizations are adopting automation for a variety of business processes. Platforms leading the business transformation game, such as ServiceNow, are...
Frequently Asked Questions (FAQs) are critical for business websites and contain answers to questions that get asked the most by customers and employees....
A live chat solution is a great way to serve customers where they are - online. Communicate with customers in real-time, offer higher response rates and...
A ServiceNow portal is a mobile-friendly and user-friendly portal framework that offers a self-service experience to employees across any organization....
Performance management is a vital aspect for every business and many are adopting methods such as speech analytics and call monitoring to enhance customer...
Starting your RPA journey can be challenging, and being completely aware of the initial steps in an RPA implementation will set you up for success in...
