ServiceNow’s latest Rome release brings features and capabilities that go beyond its core IT Service Management offerings and continue to position itself...
Businesses are starting to realize how important employee experience is and are creating "consumerized" experiences for them. Smart businesses are...
Businesses of all industries are implementing RPA solutions at a rapid pace to help speed operations and automate repetitive, manual tasks with more...
Finding suppliers who can deliver on-time and below budget is a challenge for every organization, but none more critical than those working in...
ServiceNow Virtual Agent is an enterprise chatbot solution intended to build next-generation, consistent and enriching service delivery experiences to...
A ServiceNow portal is a mobile-friendly and user-friendly portal framework that offers a self-service experience to employees across any organization....
This month's spotlight features Heather Nasri-Barrington, a key member of V-Soft's Human Resources department. Heather has been recognized as a Top...
Hyperautomation is gaining widespread acceptance in the business community since Gartner coined it in its Top Strategic Technology Trends for 2021 report....
The oil and gas industry of late is picking up the pace of digitalization and has been actively adopting artificial intelligence to improve its various...
Performance management is a vital aspect for every business and many are adopting methods such as speech analytics and call monitoring to enhance customer...
