Witnessing the demand for speed, accuracy, and productivity in the overall service delivery process, intelligent automation is mandatory. To foster the...
With two-thirds of the world’s population being internet users and 60 percent of usage from smartphones, it is obvious that consumers look out for digital...
ServiceNow has been driving the service revolution through innovative service delivery solutions, which in turn increase operational efficiencies for...
With HR roles transforming from passive to active strategic business partner, it is not easy to solve the challenges of a successful HR Automation plan,...
Witnessing the skills and intelligence the chatbots are equipping day-to-day, businesses have been quick enough to react in adopting chatbot applications...
Implementing chatbots has never been more relevant than it is today. People use instant messaging more than any other internet activity, including email,...
There has been a recent surge of interest in Artificial Intelligence. Businesses have been fascinated with the opportunities that it can provide. However,...
It's no secret that humans dislike - and often fear - change. This is also coupled with the worry that robots are advancing at a pace that may not be able...
The idea of creating a machine (chatbot) that had humanlike thought processes has been around for centuries. Scientists, philosophers, and even sculptors...
