Organizations are engaging ‘Data Scientists’ to work on the performance analytics manually to enhance service delivery efficiencies. To enhance service...
The ServiceNow SPM (formerly ITBM) is about managing IT-as-a-business on its own. Strategic utilization of the IT can help the business to achieve...
Witnessing the demand for speed, accuracy, and productivity in the overall service delivery process, intelligent automation is mandatory. To foster the...
In the era of digital customer service delivery processes, Service-as-an-Economy is driving the modern IT revolution. To help organizations better,...
Why doesn’t cybersecurity get the attention it deserves? On average, 350 million Americans are impacted by data breaches every year, and still, many...
With increasing cybercrime losses, enterprises are investing massively in their cybersecurity infrastructure; which is projected to be $1 Trillion by...
The agile process adaptation in the software development process quickens the overall software development time, time-to-delivery (TTD), time-to-market...
With 85% of the customer service interactions to be automated by chatbots (as per Gartner), chatbots are expected to play a significant role in innovating...
With two-thirds of the world’s population being internet users and 60 percent of usage from smartphones, it is obvious that consumers look out for digital...
Mobile automation testing evolved as a crucial facet of the robust Mobile software development process ensuring the overall development process to deliver...
