The ServiceNow releases come with two new versions every year due to security issues and will give support to the current versions, as well as to the...
The value of your modernizing its ITSM platform and processes is vital. How do you get to that point, though? In order to make ITSM modernization a...
Small and large company alike, keeping track of Paid Time Off for all employees can be an unnecessary hassle. Jumping in and out of individual...
In today’s workforce, employees expect consumer-grade experiences. How do you consumerize the customer service experience, while at the same time...
Chatbots are taking over the tech world—and beyond. Major companies like Uber, Paypal, and Slack all make use of chatbots to aid customers. In addition...
Let’s face it, you’re a busy person. You have an abundance of tasks on a day to day basis. It’s hard to be all places at all times keeping track of...
Slack is a powerful tool utilized by many companies to help their teams connect, chat, and stay organized during big projects. There are lots of...
Ensuring that your IT systems are functional and online 24/7 can be a difficult task. Paired with that are the costs of services, complex processes,...
V-Soft was a Silver Sponsor at Knowledge17 this year in Orlando, Florida. We were proud of the opportunity to take twelve of our staff members to the...
It's early in the morning for a college student – just before eight a.m., when the professor strolls into the classroom, barking his customary greeting...
