In the globalized business environment, the cloud is pivotal to ensure agility and identical user experiences in business applications and service...
Service mapping is an important aspect of ServiceNow IT operational management (ITOM) process. Service mapping enables IT teams to optimize process...
Voice is changing the way humans and technology interact. In the Experience Economy, dedicated voice applications (like Siri and Cortona) and devices...
Internet of Things (IoT) has disrupted the information and communication technology sector and moves businesses toward a complete digital transformation....
It’s that time of year again- time to prepare for all the magic there is to learn at ServiceNow’s Knowledge19 Conference. With the universal goal of...
It’s no surprise what amazing motivation and solutions the attendees walk away with after investing in themselves with CAMP IT events. With knowledge on...
ServiceNow IT Operations Management (ITOM) solutions help organizations enhance visibility into its infrastructure and services, prevent service outages,...
There are many types of chatbots and assessing a company’s need for chatbot is entirely dependent on the business use case, specific requirements and...
Enterprise mobility is a strategic requirement to prosper in today's digitally empowered business environment. For the Enterprise to succeed a chatbot can...
Companies have been struggling with legacy IT request management for years. In the era where automation is a must for enterprises, IT departments must...
