Chatbots are adopted by businesses in almost every industry to offer a conversational experience to customers and employees. AI-infused chatbots provide...
The ability to manage hundreds of customer service requests on a given day is challenging for any organization. It was especially challenging for one...
Data management automation is the process of streamlining data management, business operations, and other important tasks across the enterprise....
This month's spotlight features Kasey Tyring, a member of the V-Soft marketing team. Anything that you see online and in-person that represents V-Soft,...
How do you make ServiceNow easy to access and use? How do you bring a more interesting and engaging user experience? How do you reduce the learning curve...
Taste of Madison is an annual food and music festival held in Wisconsin's state capital every Labor Day weekend. When Taste of Madison organizers came to...
Businesses are working hard to develop strategies to be successful in their digital transformation journey to stay ahead of competitors. In this process,...
IT infrastructure has expanded rapidly over the last decade and has positioned IT as an active business partner. This drastic expansion means IT teams...
Of all of the new technologies that have grown in the past few years, Blockchain is one that may be the most confusing concept. Created as a way to make...
Robotic Process Automation (RPA) has become one of the most in-demand technologies for businesses that allows for the ability to do more with less. We...
