The ServiceNow SPM (formerly ITBM) is about managing IT-as-a-business on its own. Strategic utilization of the IT can help the business to achieve...
In the globalized business environment, most of the business leaders expect HR to be a strategic business partner. In this scenario ServiceNow has been...
Witnessing the demand for speed, accuracy, and productivity in the overall service delivery process, intelligent automation is mandatory. To foster the...
ServiceNow with its innovative service delivery solutions brings major breakthroughs to some of the biggest challenges of the service industry. In this...
In the era of consumerizing service delivery processes, Service-as-an-Economy is driving the modern IT revolution. To help organizations better,...
With each ServiceNow release offering some major breakthroughs in service industry operations and delivery efficiencies, much has been speculated on...
Digital transformation is the key for businesses to progress in the experience-as-a-service economy. In this journey, legacy IT Service Management (ITSM)...
Imagine the time wasted in a single day with a manual reporting process for technicians- taking pictures of 10,000 and more items and sending SD cards to...
The modern IT revolution is driven by an as-a-service economy, where service delivery experience matters the most. ServiceNow is one of the top players in...
Every day during Knowledge18 offers new ways to sharpen your skills and take advantage of the innovations at force in your industry. The service...
