Witnessing the demand for speed, accuracy, and productivity in the overall service delivery process, intelligent automation is mandatory. To foster the...
In the era of digital customer service delivery processes, Service-as-an-Economy is driving the modern IT revolution. To help organizations better,...
Imagine the time wasted in a single day with a manual reporting process for technicians- taking pictures of 10,000 and more items and sending SD cards to...
The modern IT revolution is driven by an as-a-service economy, where service delivery experience matters the most. ServiceNow is one of the top players in...
Having the opportunity to engage with the awesome attendees at ServiceNow’s Knowledge Conference is the highlight of our residency from May 7 to 10....
ServiceNow has been driving the service revolution through innovative service delivery solutions, which in turn increase operational efficiencies for...
Knowledge18 is a one-stop event at the intersection of now and next. It is the next installment of ServiceNow’s immense five-day conference with over 300...
As exciting as upgrades are, there is always a thing or two that fly over your head and can leave you stumped. Be sure that you utilize all there is to an...
Small and large company alike, keeping track of Paid Time Off for all employees can be an unnecessary hassle. Jumping in and out of individual calendars,...
In today’s workforce, employees expect consumer-grade experiences. How do you consumerize the customer service experience, while at the same time...
